Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Coursera
Compétences que vous acquerrez: People Analytics, Human Resource Strategy, Human Resources, Business Priorities, Organizational Strategy, Business Analytics, Data Storytelling, Business Metrics, Business Intelligence, Business Strategy, Data-Driven Decision-Making, Analytics, Strategic Decision-Making, Benchmarking, Business Acumen, Strategic Prioritization, Prioritization, Analysis, Storytelling, AI Workflows
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Analysis, Financial Statement Analysis, Cash Flows, Financial Data, Gross Profit, Business Metrics, Business Modeling, Income Statement, Data-Driven Decision-Making, Working Capital
Avancées · Cours · 1 à 4 semaines

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Brand Management, Customer Engagement, Event Planning, Marketing, Strategic Communication, Storytelling, Marketing Strategy and Techniques, E-Commerce, Sustainability Reporting, Global Marketing, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Contract Management, Digital Marketing, Corporate Strategy, Virtual Teams, Influencing, Blockchain, Game Theory, Cross Platform Development
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Presentations, Business Writing, Marketing Collateral, Marketing Materials, Business Planning, Sales Presentations, Marketing Design, Business Strategy, Product Promotion, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Media and Communications, Digital Media Strategy, Social Media Strategy, Content Creation, Social Media, Marketing Strategies, Storytelling, Brand Management, Video Production, Branding, Target Audience, Revenue Management, Online Advertising, E-Commerce, Innovation, Augmented and Virtual Reality (AR/VR), Influencing, Business Modeling, Game Theory, Ethical Standards And Conduct
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Email Automation, Email Marketing, Marketing Automation, Automation, Digital Marketing Tools, Registration, Marketing, E-Commerce, Social Media, Business
Débutant · Projet Guidé · Moins de 2 heures

Pontificia Universidad Católica del Perú
Compétences que vous acquerrez: Customer experience improvement, Scalability, Business Process Automation, Business Operations, AI Enablement, Operations Management, Operational Efficiency, Generative AI Agents, No-Code Development, Generative AI, Process Improvement, Process Optimization, Performance Improvement, Self Service Technologies, Automation, Process Development, LLM Application, Customer Service, AI Integrations, Prompt Engineering
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Constructive Feedback, B2B Sales, Growth Mindedness, Consulting, AI literacy, Planning, Business Relationship Management, Professionalism, Strategic Decision-Making
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Business Modeling, Customer Relationship Building, Customer Relationship Management, Entrepreneurship, Business Planning, Telecommuting, Financial Modeling, Business Strategy, Collaborative Software
Débutant · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Sales Strategy, Data-Driven Marketing, Journey Mapping, Big Data, Communication Strategies, Business Strategy, Cross-Channel Marketing, Data Quality, Marketing Analytics, Analytics, Advanced Analytics, Data Management, Consumer Behaviour
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design Software, Graphic and Visual Design, Creative Design, Visual Design, Marketing Collateral, Content Creation, Marketing, Business Communication, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures
Madecraft
Compétences que vous acquerrez: Email Marketing, Copywriting, Newsletters, Business Writing, Persuasive Communication, Customer Engagement, Content Performance Analysis, Writing, Driving engagement, Storytelling, Content Creation, Marketing Analytics, Content Marketing, Communication Strategies, Blogs, Lead Generation, Target Audience, Business Metrics, Customer Retention, Marketing Strategies
Débutant · Cours · 1 à 3 mois