Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Lending and Underwriting, Commercial Lending, Financial Statement Analysis, Financial Analysis, Bankruptcies, Investment Banking, Case Studies, Credit Risk, Return On Investment, Gross Profit, Content Performance Analysis, Finance, Banking, Financial Policy, Corporate Finance, Performance Analysis, Analysis, Risk Analysis, Financial Inclusion, General Finance
Mixte · Cours · 1 à 4 semaines
Compétences que vous acquerrez: Création de contenu, Gestion de la marque, L'image de marque, IA générative, Engagement des clients, Marketing de la marque, Analyse marketing, Stratégie de marque, L'activation de l'IA, Ingénierie rapide, Marketing de contenu, Personnalisation de l'IA, Service clientèle, Éthique des affaires, Outils d'ingénierie rapide, Stratégie de marque numérique, L'IA responsable, Amélioration de l'expérience client, Marketing numérique
Débutant · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Podcasting, Earned Media, Blogs, Search Engine Optimization, Brand Awareness, Web Presence, Product Promotion, Media Relations, Public Relations, Brand Management, Promotional Strategies, Lead Generation
Mixte · Cours · 1 à 4 semaines

John Wiley & Sons
Compétences que vous acquerrez: Investment Banking, Mergers & Acquisitions, Private Equity, Financial Modeling, Bidding, Transaction Processing, Capital Markets, Business Valuation, Financial Statement Analysis, Loans, Case Studies, Financial Analysis, Closing (Sales), Investments, Finance, Business Modeling, Financial Management, Balance Sheet, Return On Investment, Cash Flows
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
Débutant · Cours · 1 à 3 mois

University of California, Santa Barbara
Compétences que vous acquerrez: Balance Sheet, Depreciation, Financial Reporting, Financial Accounting, Financial Statements, Financial Statement Analysis, Technical Accounting, Generally Accepted Accounting Principles (GAAP), General Ledger, Capital Expenditure, Equities, Fixed Asset, Accounts Receivable, Analysis, Estimation, Corporate Finance
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Email Marketing, Prospecting and Qualification, Email Automation, Marketing Automation, A/B Testing, Copywriting, Prompt Engineering, Customer Retention, Cross-Channel Marketing, Email Security, Data-Driven Marketing, HubSpot CRM, Marketing Analytics, Content Performance Analysis, Customer Analysis, Customer Relationship Management (CRM) Software, Campaign Management, Marketing Effectiveness, Target Audience, E-Commerce
Débutant · Spécialisation · 3 à 6 mois

Kennesaw State University
Compétences que vous acquerrez: Customer Service, Business Strategy, Competitive Analysis, Service Design, Hospitality Services, Service Recovery, Personalized Service, Brand Loyalty, Market Dynamics, Corporate Strategy, Market Analysis, Product Strategy, Growth Strategies, Product Improvement, Market Share, Product Lifecycle Management, Product Management, Market Opportunities, Business Development, Innovation
Débutant · Spécialisation · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Record Keeping, Data Entry, Journey Mapping, Data Management, Data Maintenance, Data Integrity
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Meta Ads Manager, Facebook, Social Media Analytics, Advertising Campaigns, Event Management, Advertising, Marketing Analytics, Social Media Management, Social Media, E-Commerce, Marketing, Business
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Cash Management, Working Capital, Cash Flows, Payment Systems, Accounts Payable, Accounts Receivable, Accounts Payable and Receivable, Cash Flow Forecasting, Payment Processing and Collection, Financial Management, Operational Efficiency, Banking Services, Finance, Financial Services, Financial Systems, Banking, Business, Business Solutions, Business Strategies, Decision Making
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Mortgage Loans, Lending and Underwriting, Loan Documentation, General Lending, Commercial Lending, Loans, Credit Risk, Real Estate Transactions, Property and Real Estate, Real Estate, Property Accounting, Legal Risk, Real Estate Sales, Commercial Real Estate, Commercial Banking, Banking, Lease Contracts, Financial Regulation, Commercial Laws, Fraud detection
Mixte · Cours · 1 à 4 semaines