Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Email Automation, Payment Processing, Search Engine Optimization, E-Commerce, Web Analytics and SEO, Credit/Debit Card Processing, Order Management, User Provisioning, Real Time Data, Merchandising, User Feedback, Transaction Processing, Promotional Strategies
Avancées · Cours · 1 à 3 mois
Madecraft
Compétences que vous acquerrez: Email Marketing, Copywriting, Newsletters, Business Writing, Persuasive Communication, Customer Engagement, Content Performance Analysis, Writing, Driving engagement, Storytelling, Content Creation, Marketing Analytics, Content Marketing, Communication Strategies, Blogs, Lead Generation, Target Audience, Business Metrics, Customer Retention, Marketing Strategies
Débutant · Cours · 1 à 3 mois

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Data-Driven Marketing, Loyalty Programs, AI Personalization, MarTech, Augmented and Virtual Reality (AR/VR), Hospitality, Storytelling
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Configuration du système, Gestion des relations, Conception de l'application, Intégrité des données, Automatisation, Logiciel de gestion de la relation client (CRM), Validation des données, Développement Salesforce, Salesforce, Architecture de l'informatique en nuage, Gestion des relations avec la clientèle, Informatique en nuage, Cartographie objet-relationnelle, Données Validation des données
Intermédiaire · Cours · 1 à 3 mois

Macquarie University
Compétences que vous acquerrez: Due Diligence, Business Valuation, Entrepreneurship, Fundraising and Crowdsourcing, Business Ethics, Sales Strategy, Contract Negotiation, Grant Applications, Price Negotiation, Environmental Social And Corporate Governance (ESG), Legal Risk, Tax Management, Tax, Risk Management, Organizational Structure, Research and Design
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Matplotlib, Plot (Graphics), Data Preprocessing, Box Plots, E-Commerce, Business Analytics, Data-Driven Decision-Making, Descriptive Statistics, Histogram, Data Analysis, Graphing, Statistical Visualization, Data Transformation, Scatter Plots, Exploratory Data Analysis, Software Installation
Mixte · Cours · 1 à 4 semaines

New York Institute of Finance
Compétences que vous acquerrez: Financial Market, Supply Chain Management, Supply Chain, Market Trend, Market Dynamics, Market Share, FinTech, Financial Services, Market Analysis, Banking, Stakeholder Analysis, Market Opportunities, Commercial Banking, Lending and Underwriting, Accounts Receivable
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Pinterest, Product Promotion, Advertising, Advertising Campaigns, Merchandising, E-Commerce, Content Creation, Social Media Marketing, Social Media
Débutant · Projet Guidé · Moins de 2 heures

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: AI Personalization, Content Performance Analysis, Augmented and Virtual Reality (AR/VR), Media Production, Media and Communications, Digital Media Strategy, Media Strategy, Revenue Management, Content Creation, Web Content, Brand Management, E-Commerce, Social Media Strategy, Social Media, Community Organizing, Innovation, Data-Driven Decision-Making, Video Production, User Centered Design, Game Theory
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Customer Retention, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Marketing Automation, Customer Insights, Email Marketing, Email Automation
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Data-Driven Marketing, Resource Allocation, Customer Insights, Target Market, Customer Relationship Management, Customer Engagement, Analytical Skills, Target Audience, Analytics, Statistical Modeling, Estimation
Débutant · Cours · 1 à 4 semaines

Kennesaw State University
Compétences que vous acquerrez: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixte · Cours · 1 à 4 semaines