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In workplace and personal interactions, mastering active listening is a crucial skill for effective communication and building meaningful relationships. This comprehensive course on Active Listening introduces learners to a range of techniques and strategies that empower them to become active listeners in various interpersonal contexts.
Whether you're a professional seeking to enhance your leadership skills, a team member aiming to improve collaboration, or an individual striving to strengthen personal connections, this course equips you with actionable tools to become a proficient active listener.
Active listening goes beyond passively hearing words; it involves empathetic engagement, understanding diverse perspectives, and responding thoughtfully. Throughout this course, participants will explore essential concepts like emotional intelligence, nonverbal communication, and cross-cultural considerations to become skilled listeners in both professional and personal settings.
This course is designed for professionals, leaders, team members, customer service representatives, students, and anyone eager to develop active listening skills to excel in their personal and professional lives.
In workplace and personal interactions, mastering active listening is a crucial skill for effective communication and building meaningful relationships. This comprehensive course on Active Listening introduces learners to a range of techniques and strategies that empower them to become active listeners in various interpersonal contexts.
Whether you're a professional seeking to enhance your leadership skills, a team member aiming to improve collaboration, or an individual striving to strengthen personal connections, this course equips you with actionable tools to become a proficient active listener.
Inclus
21 vidéos6 lectures2 devoirs2 sujets de discussion
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21 vidéos•Total 118 minutes
Meet Your Instructor•2 minutes
What is Active Listening?•7 minutes
Connecting Through Empathetic Listening•7 minutes
The Power of Silence and Pauses•7 minutes
The Insights Gained Through Open-Ended Questions•6 minutes
Identifying Multiple Perspectives Using Reflective Listening•5 minutes
Improving Your Emotional Awareness During Everyday Conversations•6 minutes
Building Rapport Through Emotional Intelligence•7 minutes
Practicing Self-Awareness Through Emotional Regulation •7 minutes
Overcoming Cognitive Biases Using NonJudgmental Listening•7 minutes
Analyzing Key Indicators of Body Language•6 minutes
Identifying the Importance of Eye Contact in Communication Exchanges•7 minutes
Applying Cultural Nuances in Nonverbal Communication•8 minutes
Applying Non-Verbal Cues Through Active Listening•4 minutes
Utilizing the Power of Conflict Resolution•6 minutes
Maintaining Composure During Emotional Conversations•6 minutes
Engaging in Reflective Listening During Disagreements•6 minutes
Identifying Cultural Differences That Impact Norms and Values•3 minutes
Adapting Active Listening Techniques Across Cultures•4 minutes
Connecting with Global Audiences Using Active Listening•4 minutes
Conclusion and Takeaways•4 minutes
6 lectures•Total 60 minutes
Welcome to the Course: Lesson Overview•10 minutes
Additional Resources•10 minutes
Additional Resources•10 minutes
Additional Resources•10 minutes
Additional Resources•10 minutes
Additional Resources•10 minutes
2 devoirs•Total 90 minutes
What Would You Do? •30 minutes
Final Assessment•60 minutes
2 sujets de discussion•Total 20 minutes
Emotional Intelligence in Your Everyday Life •10 minutes
Decode the Major Keys of Nonverbal Communication•10 minutes
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Avis des étudiants
4.7
659 avis
5 stars
77,69 %
4 stars
16,69 %
3 stars
4,55 %
2 stars
0,75 %
1 star
0,30 %
Affichage de 3 sur 659
N
NM
5·
Révisé le 16 janv. 2025
this is avery good course it will help me with listening as i have a slight problem with this
M
MM
5·
Révisé le 16 juil. 2024
I like the ease of this course and the way you can read along with the speaker. It helped me understand the context a bit more.
C
CC
5·
Révisé le 15 mai 2024
Easy to understand and I will try to use it in my daily interactions.
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