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Professional Skills: Applied Empathy

Ce cours n'est pas disponible en Français (France)

Nous sommes actuellement en train de le traduire dans plus de langues.

Professional Skills: Applied Empathy

Ce cours fait partie de plusieurs programmes.

Instructeur : Tyler Galarneau

Inclus avec

4 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

niveau Débutant

Expérience recommandée

3 heures à compléter

Planning flexible

Apprenez à votre propre rythme

4 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

niveau Débutant

Expérience recommandée

3 heures à compléter

Planning flexible

Apprenez à votre propre rythme

Ce que vous apprendrez

Practice empathetic listening to understand others' perspectives
Express empathy effectively in leadership situations
Develop and promote a sense of self-empathy

Compétences que vous acquerrez

Catégorie : Relationship Building
Catégorie : Self-Awareness
Catégorie : Resilience
Catégorie : Empathy
Catégorie : Conflict Management
Catégorie : Recognizing Others
Catégorie : Active Listening
Catégorie : Verbal Communication Skills
Catégorie : Empathy & Emotional Intelligence
Catégorie : Leadership
Catégorie : Interpersonal Communications
Catégorie : Emotional Intelligence
Catégorie : Personal Development
Catégorie : Compassion
Catégorie : Mindfulness

Détails à connaître

Certificat partageable

Ajouter à votre profil LinkedIn

Récemment mis à jour !

mars 2026

Évaluations

3 devoirs

Enseigné en Anglais

91%

of learners achieved a positive career outcome

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Lorsque vous vous inscrivez à ce cours, vous devez également sélectionner un programme spécifique.

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Acquérez une compréhension de base d'un sujet ou d'un outil
Développez des compétences professionnelles avec des projets pratiques
Obtenez un certificat professionnel partageable

Il y a 4 modules dans ce cours

Build stronger relationships, boost resilience, and improve communication through the power of empathy — starting with yourself.

Empathy is more than a personal skill — it’s a vital tool for understanding yourself and others in today’s fast-paced world. Applied Empathy, taught by Dr. Shari Collins of the ASU School of Humanities, explores how empathy fuels emotional intelligence, strengthens leadership, and improves personal and professional interactions. This self-paced course offers actionable strategies, mindfulness practices, and reflective exercises that help you better connect with other people and with your own needs.

Détails du module

This module will introduce you to the fundamental principles of empathetic listening. You will explore the causes and resources related to empathetic listening, learn how to use reflective empathy effectively, and practice applying these skills in various scenarios. By the end of this module, you will be equipped to understand and respond to others with greater insight and compassion.

Inclus

1 devoir7 plugins

1 devoirTotal 8 minutes

Quiz: Listening with empathy8 minutes

7 pluginsTotal 46 minutes

Listening with empathy: Causes and resources6 minutes
Listening with empathy: Using your reflective empathy4 minutes
Practice the solution: Listening with empathy10 minutes
Job aid: Steps for empathetic listening3 minutes
Reflect on the solution: Listening with empathy10 minutes
Simply listening to understand: Key takeaways3 minutes
Apply the solution: Practice empathetic listening10 minutes

In this module, you will delve into the crucial role of empathy in leadership. You will learn how to effectively express empathy to your team, understand the attributes of empathetic leadership, and practice applying these skills in leadership contexts. This module aims to help you become a more compassionate and effective leader by fostering a supportive and understanding environment.

Inclus

1 devoir7 plugins

1 devoirTotal 10 minutes

Quiz: Expressing empathy in leadership10 minutes

7 pluginsTotal 52 minutes

Expressing empathy in leadership: Causes and resources7 minutes
Expressing empathy in leadership: Showing empathy to your team9 minutes
Practice the solution: Expressing empathy in leadership10 minutes
Job aid: Attributes of empathy3 minutes
Reflect on the solution: Expressing empathy in leadership10 minutes
Being the leaders they need: Key takeaways3 minutes
Apply the solution: Practicing empathy10 minutes

This module focuses on the often-overlooked aspect of self-empathy. You will explore the importance of showing empathy to yourself, learn practical techniques for self-compassion, and understand how to promote your own well-being. By the end of this module, you will be able to cultivate a stronger sense of self-empathy, leading to improved mental and emotional health.

Inclus

1 devoir7 plugins

1 devoirTotal 10 minutes

Quiz: Promoting a sense of self-empathy10 minutes

7 pluginsTotal 51 minutes

Promoting a sense of self-empathy: Causes and resources6 minutes
Promoting a sense of self-empathy: Showing empathy to yourself9 minutes
Practice the solution: Promoting a sense of self-empathy10 minutes
Job aid: Meditation steps3 minutes
Reflect on the solution: Promoting a sense of self-empathy10 minutes
Getting in touch with your feelings: Key takeaways3 minutes
Apply the solution: Evaluate your self-empathy attributes10 minutes

This final module provides an opportunity to provide feedback on your experience and acknowledge your completion of the course. This module serves as a wrap-up, celebrating your dedication to personal and professional growth in empathy.

Inclus

1 lecture1 plugin

Obtenez un certificat professionnel

Ajoutez ce titre à votre profil LinkedIn, à votre curriculum vitae ou à votre CV. Partagez-le sur les médias sociaux et dans votre évaluation des performances.