What will I get if I subscribe to this Certificate?

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Coaching & Mentoring Practice

Ce cours n'est pas disponible en Français (France)

Nous sommes actuellement en train de le traduire dans plus de langues.

Coaching & Mentoring Practice

Ce cours fait partie de Certificat Professionnel Microsoft Leadership Coaching and Mentoring using AI

Instructeur : Microsoft

Inclus avec En savoir plus

Demander à Coursera

9 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

niveau Intermédiaire

Expérience recommandée

8 heures à compléter

Planning flexible

Apprenez à votre propre rythme

9 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

niveau Intermédiaire

Expérience recommandée

8 heures à compléter

Planning flexible

Apprenez à votre propre rythme

Ce que vous apprendrez

Implement a GROW coaching program using Microsoft Planner and Viva Insights to track progress and measure performance impact.
Design and launch a peer-mentoring network with strengths-based matching, SharePoint guidance materials, and a virtual kick-off.
Adapt coaching stances to employee readiness using CLEAR and Situational Coaching frameworks and Copilot-assisted session analysis.
Build a Power BI people analytics dashboard linking coaching hours to performance outcomes using regression analysis.

Détails à connaître

Certificat partageable

Ajouter à votre profil LinkedIn

Récemment mis à jour !

juillet 2026

Évaluations

16 affectations¹

Noté par l'IA voir l'avis de non-responsabilité

Enseigné en Anglais

Découvrez comment les employés des entreprises prestigieuses maîtrisent des compétences recherchées

En savoir plus sur Coursera pour les affaires

logos de Petrobras, TATA, Danone, Capgemini, P&G et L'Oreal

Élaborez votre expertise en Leadership and Management

Ce cours fait partie de la Certificat Professionnel Microsoft Leadership Coaching and Mentoring using AI

Lorsque vous vous inscrivez à ce cours, vous êtes également inscrit(e) à ce Certificat Professionnel.

Apprenez de nouveaux concepts auprès d'experts du secteur
Acquérez une compréhension de base d'un sujet ou d'un outil
Développez des compétences professionnelles avec des projets pratiques
Obtenez un certificat professionnel partageable auprès de Microsoft

Il y a 9 modules dans ce cours

Coaching & Mentoring Practice gives leaders, HR professionals, and talent development specialists the frameworks and tools to develop others systematically—and prove it with data.

You'll implement the GROW coaching framework, building roadmaps in Microsoft Planner, conducting structured 1-on-1s, and measuring impact using Viva Insights. You'll design and launch a peer-mentoring network using 15Five Strengths data for automated matching and SharePoint for guidance materials. You'll adapt your coaching stance to employee readiness using CLEAR and Situational Coaching decision matrices. And you'll close the loop with people analytics—combining Viva, HRIS, and 15Five data to build Power BI dashboards that show correlations between coaching investment and performance outcomes, including regression analysis to identify which coaching variables drive the most engagement improvement. Every skill is grounded in realistic scenarios and Microsoft tools. A portfolio project brings your work together into a coaching and engagement strategy you can present to leadership.

Learn the GROW framework (Goal, Reality, Options, Will) and apply it to build a coaching roadmap that aligns individual development with organizational priorities. You will schedule structured 1-on-1s and track progress using Microsoft tools.

Inclus

2 vidéos2 lectures1 devoir

Learn to measure coaching program impact using Viva Insights metrics. You'll export engagement and productivity data, calculate meaningful changes, and present a one-page impact summary to leadership.

Inclus

3 vidéos1 lecture3 devoirs

3 vidéosTotal 14 minutes

Why Measuring Coaching Matters3 minutes
Viva Insights Metrics for Coaching Evaluation5 minutes
Export Viva Data and Build an Impact Summary5 minutes

1 lectureTotal 5 minutes

Calculating and Interpreting Coaching Impact Metrics5 minutes

3 devoirsTotal 53 minutes

Graded Quiz: GROW Coaching Sprint18 minutes
Hands-on Activity: Create a Coaching Impact Report30 minutes
Knowledge Check: Evaluate Coaching Effectiveness5 minutes

Using Excel and Sharepoint, learn to design a scalable peer-mentoring program using strengths-based matching. You'll leverage 15Five data to pair mentors and mentees strategically, create a Mentor Starter Kit, and host a virtual kick-off to launch the network.

Inclus

2 vidéos3 lectures1 devoir

2 vidéosTotal 11 minutes

Designing a Strengths-Based Mentoring Network5 minutes
Build and Publish a Mentor Starter Kit in SharePoint5 minutes

3 lecturesTotal 25 minutes

The Business Case for Peer Mentoring Networks3 minutes
Mentor-Mentee Matching Strategies with 15Five Data4 minutes
Hands-on Activity: Pair Mentors and Mentees and Publish Starter Kit18 minutes

1 devoirTotal 5 minutes

Knowledge Check: Design and Launch Peer-Mentoring Network5 minutes

Learn to extract insights from mentoring conversations at scale. You'll use Copilot to analyze check-in transcripts, identify recurring development themes across pairs, and recommend targeted learning resources to HR L and D.

Inclus

3 vidéos1 lecture3 devoirs

3 vidéosTotal 16 minutes

Why Analyzing Mentoring Conversations Matters4 minutes
Using Copilot for Theme Clustering and Analysis5 minutes
Cluster Themes and Draft Recommendations7 minutes

1 lectureTotal 4 minutes

From Themes to Learning Recommendations4 minutes

3 devoirsTotal 30 minutes

Graded Quiz: Mentor Networks Mastery10 minutes
Hands-on Activity: Analyze Check-in Notes and Recommend Resources15 minutes
Knowledge Check: Analyze Check-in Themes and Recommend Resources5 minutes

Learn the CLEAR coaching model and Situational Leadership principles to adapt your coaching stance based on employee readiness. You'll create a practical decision matrix in PowerPoint and facilitate a lunch-and-learn to train your team.

Inclus

2 vidéos2 lectures1 devoir

Learn to evaluate coaching effectiveness by analyzing recorded sessions with AI assistance. You'll use Copilot to assess stance alignment, score coaching conversations, and deliver targeted improvement feedback to managers.

Inclus

3 vidéos1 lecture2 devoirs

3 vidéosTotal 13 minutes

Why Coaching Session Analysis Improves Leadership Quality3 minutes
Using Copilot to Analyze Coaching Recordings5 minutes
Run Copilot Analysis and Deliver Feedback5 minutes

1 lectureTotal 5 minutes

Scoring Stance Alignment and Writing Improvement Notes5 minutes

2 devoirsTotal 30 minutes

Graded Quiz: Analyze Sessions for Stance Alignment 15 minutes
Hands-on Activity: Analyze Recordings and Deliver Feedback15 minutes

Learn to combine multiple HR data sources into a unified people analytics dashboard. You'll merge Viva Insights, HRIS, and 15Five data to create visualizations that reveal relationships between coaching investment and performance outcomes.

Inclus

1 vidéo2 lectures1 devoir

Learn to use regression analysis to identify which coaching variables most strongly predict engagement improvements. You'll run regression in Excel or Power BI, interpret outputs to find significant predictors, and present optimization recommendations to HR leadership.

Inclus

1 vidéo2 lectures3 devoirs

1 vidéoTotal 7 minutes

Run Regression and Prepare HR Briefing7 minutes

2 lecturesTotal 13 minutes

Why Regression Reveals What Actually Drives Engagement3 minutes
Regression Analysis for People Analytics10 minutes

3 devoirsTotal 33 minutes

Graded Quiz: People Analytics in Power BI10 minutes
Hands-on Activity: Analyze Regression and Brief HR18 minutes
Knowledge Check: Analyse Regression for Coaching Optimization5 minutes

Apply your coaching frameworks and engagement analysis skills practically by designing a comprehensive people development plan for a realistic team scenario. You'll integrate GROW coaching, mentor network design, and situational coaching approaches to create a portfolio-ready deliverable that demonstrates your ability to develop talent systematically with data-driven insights.

Inclus

1 vidéo1 lecture1 devoir

Obtenez un certificat professionnel

Ajoutez ce titre à votre profil LinkedIn, à votre curriculum vitae ou à votre CV. Partagez-le sur les médias sociaux et dans votre évaluation des performances.

Instructeur

Microsoft

378 Cours2 695 108 apprenants

Offert par

Microsoft

En savoir plus sur Leadership and Management

Statut : Prévisualisation
EDUCBA
Coaching and Mentoring for Workplace Success
Cours
Statut : Essai gratuit
Packt
Coaching Skills
Cours
Statut : Essai gratuit
University of California, Davis
Coaching Practices
Cours
Statut : Essai gratuit
Board Infinity
Coach and Develop High-Performing Teams
Cours

Pour quelles raisons les étudiants sur Coursera nous choisissent-ils pour leur carrière ?

Felipe M.

Étudiant(e) depuis 2018

’Pouvoir suivre des cours à mon rythme à été une expérience extraordinaire. Je peux apprendre chaque fois que mon emploi du temps me le permet et en fonction de mon humeur.’

Jennifer J.

Étudiant(e) depuis 2020

’J'ai directement appliqué les concepts et les compétences que j'ai appris de mes cours à un nouveau projet passionnant au travail.’

Larry W.

Étudiant(e) depuis 2021

’Lorsque j'ai besoin de cours sur des sujets que mon université ne propose pas, Coursera est l'un des meilleurs endroits où se rendre.’

Chaitanya A.

’Apprendre, ce n'est pas seulement s'améliorer dans son travail : c'est bien plus que cela. Coursera me permet d'apprendre sans limites.’

Débloquez l'accès à plus de 10 000 cours grâce à un abonnement
Faites progresser votre carrière avec un diplôme en ligne
Obtenez un diplôme auprès d’universités de renommée mondiale - 100 % en ligne
Rejoignez les 4 700 entreprises internationales qui ont choisi Coursera for Business.

Foire Aux Questions

Yes. The course begins with GROW fundamentals and builds progressively through mentoring network design and situational coaching. Some experience with teams or development conversations is helpful, but no prior coaching training is required.

You'll work with Microsoft Planner, OneNote, Teams, Outlook, SharePoint, Viva Insights, Copilot, Power BI, and 15Five. The Power BI and analytics work is scaffolded with step-by-step instructions and provided sample data. Some tools may require organizational access; off-platform alternatives are noted where applicable.

This course builds skills directly applicable to people manager, HR business partner, talent development manager, and people analytics roles. The combination of coaching frameworks and data-driven ROI measurement is particularly valued in organizations shifting toward evidence-based people development.

To access course materials, assignments, and earn a Certificate, you'll need to purchase the Certificate experience when you enroll in a course. Eligible learners may also have the option to start with a Free Trial. Some courses may also offer a Full Course, No Certificate option. This lets you access course materials, submit required assessments, and receive a final grade, but you won't be able to earn or purchase a Certificate.

Plus de questions

Visitez le Centre d'Aide pour les Étudiants

Aide financière disponible,

¹ Certains travaux de ce cours sont notés par l'IA. Pour ces travaux, vos Données internes seront utilisées conformément à Notification de confidentialité de Coursera.