What jobs can I get with program management skills?

<text variant="body1">Prepare for a career in the high-demand field of program management. The program management skills you learn in this program prepare you for an entry-level role as a program manager. This program also prepares you for a variety of other entry-level roles that require goal-driven problem-solving and strategic planning. <text variant="body1">These roles include: <text variant="body1">· Project Manager <text variant="body1">· Program Manager <text variant="body1">· Product Manager <text variant="body1">· Scrum Master <text variant="body1">· Project Coordinator <text variant="body1">· Business Analyst <text variant="body1">· Change Manager <text variant="body1">· Operations Manager <text variant="body1">· IT Project Manager <text variant="body1">· Construction Project Manager <text variant="body1">· Engineering Project Manager

Will I be able to complete this course online?

This course is completely online. You can access your lessons, readings, and assignments anytime and anywhere via the web or your mobile device.

How long does it take to complete the professional certificate?

It typically takes 4 months to complete the 7 courses. However, some learners may go through the content faster.

What will I get if I subscribe to this Certificate?

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Communication with Stakeholders

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Communication with Stakeholders

Ce cours fait partie de Certificat Professionnel Microsoft Program Management

Instructeur : Microsoft

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3 modules

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33 avis

niveau Débutant

Expérience recommandée

1 semaine à compléter

à 10 heures par semaine

Planning flexible

Apprenez à votre propre rythme

Ce que vous apprendrez

Gain insight into the significance of communication in alignment with the organization's strategic goals and business needs.
Describe cultural nuances affecting project communications and stakeholder engagements, fostering effective collaboration across cultural boundaries.
Explore the influence of organizational culture, structure, and governance on the decisions and outcomes of program management and project execution.

Compétences que vous acquerrez

Catégorie : Stakeholder Engagement
Catégorie : Intercultural Competence
Catégorie : Agile Project Management
Catégorie : Communication Strategies
Catégorie : Strategic Communication
Catégorie : Cultural Responsiveness
Catégorie : Cultural Sensitivity
Catégorie : Rapport Building
Catégorie : Communication
Catégorie : Project Management Institute (PMI) Methodology
Catégorie : Relationship Building
Catégorie : Business Communication
Catégorie : Program Management
Catégorie : Stakeholder Management
Catégorie : Influencing
Catégorie : Cultural Diversity
Catégorie : Stakeholder Communications
Catégorie : Communication Planning
Catégorie : Project Management
Catégorie : Conflict Management

Détails à connaître

Certificat partageable

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15 devoirs

Enseigné en Anglais

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Ce cours fait partie de la Certificat Professionnel Microsoft Program Management

Lorsque vous vous inscrivez à ce cours, vous êtes également inscrit(e) à ce Certificat Professionnel.

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Il y a 3 modules dans ce cours

In this course, you’ll learn about the vital role of communication in aligning with the organization's strategic goals and fulfilling its business needs. You'll learn to identify and address cultural nuances, fostering effective communication and collaboration across cultural boundaries to enhance project success. Additionally, you'll explore strategies for ensuring clarity, transparency, and alignment in project communications. You’ll also examine how organizational culture, structure, and governance influence project management decisions and outcomes. By recognizing the impact of these factors, you'll be better equipped to navigate complexities and implement strategies that align with the organization's overarching objectives.

After completing this course, you’ll be able to: • Discuss the importance of communication with the organization's strategic goals and business needs. • Discuss the impact of organizational culture, structure, and governance on project management decisions and outcomes. • Describe cultural nuances affecting project communications and stakeholder engagements in unique project environments. This is a great way to prepare for some useful certifications, such as PgMP - Program Management Professional from PMI, and MSP Practitioner - Managing Successful Programs from AXELOS. Note: This course is also part of the Microsoft Project Management Professional Certificate. If you've already completed this course as part of that program, your progress will be saved and will count towards your completion in this program.

This module provides a comprehensive exploration of PMP Communication and Stakeholder key concepts. You will delve into building trust and influence among Stakeholders, assessing stakeholder needs and developing effective communication strategies. From understanding core concepts to hands-on activities, you will gain the expertise needed for effective communication with stakeholders

Inclus

11 vidéos9 lectures6 devoirs1 sujet de discussion

11 vidéosTotal 54 minutes

Introduction to the course: Communication with Stakeholders5 minutes
Who are stakeholders?5 minutes
Introduction to trust and influence4 minutes
Introduction to assessing stakeholder needs4 minutes
Stakeholder dynamics7 minutes
Introduction to stakeholder mentoring4 minutes
Stakeholder roles and needs4 minutes
Stakeholder engagement5 minutes
Stakeholder performance domain5 minutes
Coaching and mentoring5 minutes
Module Summary: Engaging with stakeholders5 minutes

9 lecturesTotal 90 minutes

Course syllabus10 minutes
How to be successful in this course10 minutes
Communication with stakeholders10 minutes
Techniques for building trust with stakeholders10 minutes
Agile environments10 minutes
Stakeholder Power Interest Grid10 minutes
Requirements gathering10 minutes
Principles of effective mentoring10 minutes
Additional resources: Engaging with stakeholders10 minutes

6 devoirsTotal 115 minutes

Module Quiz: Engaging with stakeholders30 minutes
Activity: Trust and influence20 minutes
Knowledge Check: Trust and influence15 minutes
Activity: Using the Power Interest Grid20 minutes
Knowledge check: Using the Power Interest Grid15 minutes
Knowledge check: Mentoring stakeholders15 minutes

1 sujet de discussionTotal 10 minutes

What do you hope to learn?10 minutes

In this module, you will explore the importance of managing communications in project management. The focus is on effective communication methods, conflict resolution techniques, and strategies for building consensus, all based on the principles of PMBOK 7, the Process Guide, and the Agile Practice Guide. Hands-on activities and quizzes are designed to reinforce theoretical knowledge, ensuring you are well-equipped to manage communications in project management.

Inclus

12 vidéos7 lectures6 devoirs

12 vidéosTotal 65 minutes

Introduction to communication methods5 minutes
Organizational change and communication6 minutes
Introduction to project integration management5 minutes
Impact of unresolved conflict on project success5 minutes
Relevant documents, plans, and templates6 minutes
User story mapping and feedback mechanisms5 minutes
Change management plan5 minutes
RACI chart5 minutes
Stakeholder register5 minutes
Building consensus among stakeholders6 minutes
Communication and stakeholder engagement plans6 minutes
Module summary: Managing communications6 minutes

7 lecturesTotal 65 minutes

Types of communication10 minutes
Cultural sensitivity10 minutes
The project manager as an integration manager10 minutes
Sample relevant documents, plans, and templates10 minutes
Additional tools and techniques10 minutes
Tailoring communication strategies10 minutes
Additional resources: Managing communications5 minutes

6 devoirsTotal 120 minutes

Module quiz: Managing communications30 minutes
Activity: Communication methods20 minutes
Knowledge check: Communication methods15 minutes
Activity: Communicate to resolve conflict20 minutes
Knowledge check: Conflict resolution15 minutes
Activity: Stakeholder communication plan20 minutes

In this module, you’ll put your skills into practice. You’ll reflect on the key learning points that you reviewed during the course and complete the final assessment and hands-on activity.

Inclus

2 vidéos2 lectures3 devoirs1 sujet de discussion1 plugin

2 vidéosTotal 9 minutes

Course recap: Communication with stakeholders6 minutes
Congratulations3 minutes

2 lecturesTotal 20 minutes

About the final project and assessment10 minutes
Next steps10 minutes

3 devoirsTotal 160 minutes

Self-review: Communication with stakeholders30 minutes
Course quiz: Communication with stakeholders90 minutes
Activity: Identify the key stakeholders and develop a communications plan40 minutes

1 sujet de discussionTotal 10 minutes

Reflect on learning10 minutes

1 pluginTotal 10 minutes

Exemplar: Communication with stakeholders10 minutes

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Foire Aux Questions

This program is for you:

· If you want to switch to a career in the field of Program Management.

· If you are interested in the field of program management and just starting out. Earning a Microsoft Program Management certificate can help advance your career or help you address gaps in your knowledge, skills, and abilities.

You don’t need any background knowledge to take this Professional Certificate. Whether you’re just starting out or a professional in a relevant field, this program can be the right fit for you.

Whether you’re looking to start a new career or change your current one, Professional Certificates help you become job-ready. Apply your new skills on hands-on projects that showcase your expertise to potential employers and earn a career credential to kickstart your new career.

Program managers are skilled and organized professionals who oversee multiple related projects within an organization to ensure they work together effectively. They ensure all the projects align with the company’s goals, stay on track, and deliver the expected benefits. They coordinate between teams, manage resources, and handle any issues that arise, making sure the overall program is successful and meets its objectives.

Prepare for a career in the high-demand field of program management. The program management skills you learn in this program prepare you for an entry-level role as a program manager. This program also prepares you for a variety of other entry-level roles that require goal-driven problem-solving and strategic planning.

These roles include:

· Project Manager

· Program Manager

· Product Manager

· Scrum Master

· Project Coordinator

· Business Analyst

· Change Manager

· Operations Manager

· IT Project Manager

· Construction Project Manager

· Engineering Project Manager

Yes. We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a practice exam that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented.

When you complete this Professional Certificate, you’ll have an understanding of the fundamental concepts of program management and how they apply to an enterprise environment including:

· Coordinating project managers with their teams through all phases of a successful program.

· Using predictive, agile, and hybrid approaches and tailored methodologies to determine which way of working is best for each program.

· Highlighting the success of a program and its impact on overall strategic organizational goals.

You will also be prepared to complete PgMP (Program Management Professional) from PMI and MSP (Managing Successful Programs) Practitioner - from AXELOS.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.