Problem-Solving Skills focuses on eliminating corporate problems. Approaches to problem solving are defined, along with traits of good problem solvers and the company cultures that influence them. The course focuses on the three phases of problem solving and breaks each phase into steps. Strategies are provided for individual problem solvers and problem-solving teams.

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Ce que vous apprendrez
You will gain adaptable, specific tools for corporate problem solving.
Compétences que vous acquerrez
- Catégorie : Resourcefulness
- Catégorie : Team Leadership
- Catégorie : Complex Problem Solving
- Catégorie : Strategic Decision-Making
- Catégorie : Creativity
- Catégorie : Analysis
- Catégorie : Root Cause Analysis
- Catégorie : Conflict Management
- Catégorie : Brainstorming
- Catégorie : Business Ethics
- Catégorie : Problem Solving
- Catégorie : Solution Selling
- Catégorie : Creative Problem-Solving
- Catégorie : Business Solutions
- Catégorie : Creative Thinking
- Catégorie : Team Building
- Catégorie : Teamwork
- Catégorie : Analytical Skills
- Catégorie : Decision Making
- Catégorie : Critical Thinking and Problem Solving
Détails à connaître

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décembre 2025
1 devoir
Découvrez comment les employés des entreprises prestigieuses maîtrisent des compétences recherchées

Il y a 7 modules dans ce cours
Eliminating problems lets you save your organization time and money, improve its operation, and create a happier work environment. To begin solving problems, you should define what problem solving means and identify factors that help or hinder the process.
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To develop problem-solving skills, it helps to understand your corporate context. Who are the problem solvers around you? How does company culture affect your options? Answering these questions lets you apply a formal process for problem solving that respects the uniqueness of each organization and problem.
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In the next few lessons of this course, you will gain tools for completing each phase of the problem-solving process. You will not need every strategy to solve every problem. Consider them as tools in your toolbox.
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After you have identified a problem and set its solution criteria, you are ready for phase 2 of the problem-solving process. This is where you bring your resources to bear on finding the best solution.
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Phase 3 of the problem-solving process is where you make real changes and correct the problem. To do so in an organization, you will need to convince others of the solution you have chosen, carry it out, and in some way measure your success.
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Tackling complex problems is often a group effort. You will need to build constructive teams that apply the problem-solving process with a collaborative approach.
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You'll wrap things up and then validate what you've learned in this course by taking an assessment.
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Instructeur

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Foire Aux Questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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