Build the confidence, assertiveness, emotional intelligence and negotiation skills you need to communicate effectively, handle difficult people and achieve better results at work. Through practical, workplace-focused courses, you’ll learn how to build stronger relationships, navigate challenging conversations, negotiate successfully and develop the people skills that drive workplace success.

Taught by world renowned instructor Chris Croft who is known for his dynamic and practical teaching style.

Projet d'apprentissage appliqué

This specialisation is heavily focused on practical application to your everyday workplace. Apply the skills from each course to realistic workplace challenges. You’ll use practical tools, frameworks, and techniques to tackle authentic situations and build your own toolkit for becoming an effective communicator. Workbooks, interactive quizzes, role plays, discussion prompt and additional reading are all covered.