Google IT Support Professional Certificate

Google IT Support Professional Certificate

Get on the fast track to a career in IT. In this certificate program, you'll learn in-demand skills at your own pace, no degree or experience required.

Taught in English

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Google Career Certificates

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1,489,984 already enrolled

Included with Coursera Plus

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(173,225 reviews)

Beginner level

Recommended experience

6 months
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain skills required to succeed in an entry-level IT job

  • Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service

  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging

  • Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Details to know

Shareable certificate

Add to your LinkedIn profile

Prepare for a career in IT Support

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google
  • Qualify for in-demand job titles: IT Specialist, Tech Support Specialist, IT Support Specialist
median U.S. salary for IT Support
U.S. job openings in IT Support
of certificate graduates report positive career outcome

Get exclusive access to career resources upon completion

  • Resume review

    Improve your resume and LinkedIn with personalized feedback

  • Interview prep

    Practice your skills with interactive tools and mock interviews

  • Career support

    Plan your career move with Coursera’s job search guide

Connect with 150+ U.S. hiring organizations in Google’s Employer Consortium

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¹Lightcast™ US Job Postings (median U.S. salary with 0-5 years experience), Jan. 1, 2022 - Dec. 31, 2022). ²Positive career outcome (e.g., new job, promotion, or raise) within six months of completion. Based on program graduate survey, United States 2022.


Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review


Professional Certificate - 5 course series

Technical Support Fundamentals

Course 121 hours4.8 (149,881 ratings)

What you'll learn

Skills you'll gain

Category: Cybersecurity
Category: Wireless Security
Category: Cryptography
Category: Network Security

The Bits and Bytes of Computer Networking

Course 227 hours4.7 (47,898 ratings)

What you'll learn

Skills you'll gain

Category: Powershell
Category: Linux File Systems
Category: Command-Line Interface
Category: Linux

Operating Systems and You: Becoming a Power User

Course 333 hours4.7 (27,327 ratings)

What you'll learn

Skills you'll gain

Category: Binary Code
Category: Customer Support
Category: Linux
Category: Troubleshooting

System Administration and IT Infrastructure Services

Course 425 hours4.7 (24,521 ratings)

What you'll learn

Skills you'll gain

Category: Domain Name System (DNS)
Category: Ipv4
Category: Network Model
Category: Troubleshooting

IT Security: Defense against the digital dark arts

Course 531 hours4.8 (22,097 ratings)

What you'll learn

Skills you'll gain

Category: Directory Service
Category: Lightweight Directory Access Protocol (LDAP)
Category: Backup


Google Career Certificates

Top Instructor

324 Courses9,525,129 learners

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