This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster.
This course is part of the Google IT Support Professional Certificate
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About this Course
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Flexible deadlines
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Shareable Certificate
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Course 4 of 5 in the
Beginner Level
Approx. 28 hours to complete
English
Subtitles: Arabic, French, Portuguese (European), Italian, Portuguese (Brazilian), Vietnamese, German, Russian, English, Spanish
Skills you will gain
Directory ServiceLightweight Directory Access Protocol (LDAP)Backup
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Course 4 of 5 in the
Beginner Level
Approx. 28 hours to complete
English
Subtitles: Arabic, French, Portuguese (European), Italian, Portuguese (Brazilian), Vietnamese, German, Russian, English, Spanish
Offered by
Google Career Certificates are part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
Syllabus - What you will learn from this course
4 hours to complete
What is System Administration?
Welcome to the System Administration course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator. So let's get started!
4 hours to complete
16 videos (Total 44 min), 6 readings, 3 quizzes
7 hours to complete
Network and Infrastructure Services
In the second week of this course, we'll learn about network and infrastructure services. We will cover what IT infrastructure services are and what their role is in system administration. We'll also learn about server operating systems, virtualization, network services, DNS for web services, and how to troubleshoot network services. By the end of this module, you will know the most common IT infrastructure services you'll encounter when handling system administration tasks.
7 hours to complete
23 videos (Total 74 min), 6 readings, 10 quizzes
6 hours to complete
Software and Platform Services
In the third week of this course, we'll explore software and platform services. We'll cover what types of software and platform services you may encounter in a tech role and how to manage them. We'll learn how to configure email services, security services, file services, print services, and platform services. We'll explore ways to troubleshoot platform services and common issues to look out for. By the end of this module, you'll understand how to setup and manage the IT infrastructure services to help a business stay productive, keep information secure, and deliver applications to its users.
6 hours to complete
16 videos (Total 45 min), 10 readings, 6 quizzes
7 hours to complete
Directory Services
In the fourth week of this course, we'll learn about directory services. Specifically, we'll cover how two of the most popular directory services, Active Directory and OpenLDAP, work in action. We'll explore the concept of centralized management and how this can help SysAdmins maintain and support all the different parts of an IT infrastructure. By the end of this module, you will know how to add users, passwords, and use group policies in Active Directory and OpenLDAP.
7 hours to complete
19 videos (Total 100 min), 11 readings, 6 quizzes
Reviews
TOP REVIEWS FROM SYSTEM ADMINISTRATION AND IT INFRASTRUCTURE SERVICES
by CSAug 1, 2020
The best course so far. I feel like this course actually showed us things we would be doing day to day in the workplace. It's nice to problem solve since that will probably be a big chunk of the job.
by AKDec 13, 2018
Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you
by SUSep 6, 2021
Good course. I could only suggest that all videos be more attractive and interactive, with more multimedia and visual explanations. Not just seeing one person repeating a text reading on a screen.
by OQJan 15, 2020
This chapter is very interesting since describes a lot of the things that we have at the office running on the background but we never understood well. The material is well put together, congrats.
About the Google IT Support Professional Certificate
Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are 340,500 U.S. job openings in IT and a $50,800 average entry-level salary in IT support.¹
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