About this Course
9,371 recent views

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 14 hours to complete

Suggested: 4 weeks of study, 2-3 hours/week...


Subtitles: English, Arabic
Learners taking this Course are
  • HR Specialists
  • Human Resources
  • Consultants
  • Marketing Specialists
  • Project Managers

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 14 hours to complete

Suggested: 4 weeks of study, 2-3 hours/week...


Subtitles: English, Arabic

Syllabus - What you will learn from this course

2 hours to complete

Missing Deadlines and Dealing with Change

10 videos (Total 41 min), 5 readings, 1 quiz
10 videos
Missing Deadlines and Dealing with Change Overview1m
Consistently Missing Deadlines Introduction52s
Consistently Missing Deadlines Ineffective Example (Scenario)1m
Consistently Missing Deadlines Example (Scenario)3m
Consistently Missing Deadlines Review & Analysis12m
Dealing with Change Introduction51s
Dealing with Change Ineffective Example (Scenario)1m
Dealing with Change Example (Scenario)7m
Dealing with Change Review & Analysis8m
5 readings
A Note from UC Davis10m
The Executive's Guide to Better Listening10m
How to Have a Coaching Conversation10m
Coaching People Through Change10m
What Needs to Change When Things Change (Podcast)17m
1 practice exercise
Module 1 Quiz15m
4 hours to complete

Former High Performer & Consistently Late to Work

9 videos (Total 28 min), 3 readings, 1 quiz
9 videos
Former High Performer Introduction2m
Former High Performer Ineffective Example (Scenario)1m
Former High Performer Example (Scenario)2m
Former High Performer Review & Analysis5m
Consistently Late to Work Introduction1m
Consistently Late to Work Ineffective Example (Scenario)1m
Consistently Late to Work Example (Scenario)3m
Consistently Late to Work Review & Analysis7m
3 readings
Fixing the Skills Gap Through Knowledge Transfer5m
Coaching to Eliminate Chronic Tardiness10m
Give a Coaching Conversation a Try (Activity)3h
1 practice exercise
Module 2 Quiz15m
2 hours to complete

Dealing with Difficult Colleagues & Coaching the Coach

8 videos (Total 32 min), 4 readings, 1 quiz
8 videos
An Employee Dealing with Difficult Colleagues Introduction1m
An Employee Dealing with Difficult Colleagues Ineffective Example (Scenario)1m
An Employee Dealing with Difficult Colleagues Example (Scenario)6m
An Employee Dealing with Difficult Colleagues Review & Analysis7m
Coaching the Coach Introduction1m
Coaching the Coach Example (Scenario)7m
Coaching the Coach Review & Analysis4m
4 readings
How Managers Can Help Employees Deal with Difficult People (Podcast)30m
Basic Elements Required for Accountability (Podcast)14m
Workplace Bullying10m
Tips for How to Coach Managers10m
1 practice exercise
Module 3 Quiz15m
1 hour to complete

Key Takeaways for Effective Coaching

5 videos (Total 24 min), 3 readings, 1 quiz
5 videos
Identifying Thoughts6m
Acknowledging Strengths4m
Confirming Willingness to be Coached4m
Making Mistakes is Okay6m
3 readings
The Business Benefits of Positive Leadership10m
Managers and Kindness (Podcast)16m
Appreciation, Not Recognition (Podcast)14m
1 practice exercise
Module 4 Quiz15m
13 hours to complete

Milestone 3: Demonstrate Your Ability to Coach Effectively

8 videos (Total 61 min), 1 quiz
8 videos
Actions and Results (from "Managing as a Coach" course)9m
Circumstances, Thoughts, and Feelings (from "Managing as a Coach" course)7m
Coaching Tools (from "Coaching Practices" course)15m
Acknowledging Strengths (from earlier in this course)4m
Tips for Giving Feedback5m
Course Summary4m
Specialization Summary3m
27 ReviewsChevron Right


started a new career after completing these courses


got a tangible career benefit from this course


got a pay increase or promotion

Top reviews from Coaching Conversations

By GBAug 30th 2016

Very good course. Specially the assignment where in the participant gets to record the coaching conversation and shares for review. Also, gets a chance to review the assignment of fellow partici

By AHFeb 18th 2017

It was a very good course which provided a thorough platform for launching and up scaling the coaching conversation skills



Kris Plachy

CEO and Founder & Instructor, Leadership Coach, LLC &
UC Davis Division of Continuing and Professional Education

About University of California, Davis

UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact....

About the Coaching Skills for Managers Specialization

In this Specialization, you will learn the essential skills to coach people for improved performance. You will learn from Executive Coach and UC Davis Instructor Kris Plachy, who has created and transformed dozens of teams through coaching. She will share best practices, research, tools and models for coaching effectively. You will learn how effective managers use coaching to establish clear expectations and accountability, how to assess performance, and how to conduct coaching conversations that build awareness and get results. Throughout the courses, you will apply insights about management and coaching to develop your own coaching practice and tools....
Coaching Skills for Managers

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • While there are no official prerequisites for this course, this course does build upon ideas and materials presented in the three other courses within the Coaching Skills for Managers Specialization. It is highly recommended that you either complete the following courses or be familiar with the coaching topics covered in these courses before taking this course:

    Managing as a Coach

    Setting Expectations and Performance Issues

    Coaching Practices

More questions? Visit the Learner Help Center.