About this Course

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Shareable Certificate
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Flexible deadlines
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Beginner Level
Approx. 6 hours to complete
Spanish
Subtitles: Spanish
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 6 hours to complete
Spanish
Subtitles: Spanish

Offered by

Universitat Autònoma de Barcelona logo

Universitat Autònoma de Barcelona

Syllabus - What you will learn from this course

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Week
1

Week 1

1 hour to complete

Presentación y organización del curso

1 hour to complete
1 video (Total 4 min), 4 readings
4 readings
Organización del curso y evaluación10m
Sobre el certificado10m
Preguntas frecuentes: generales10m
Preguntas frecuentes: cuestionarios y certificado10m
1 hour to complete

Introducción al mundo del Coaching: qué es y qué no es Coaching

1 hour to complete
7 videos (Total 61 min), 2 readings, 1 quiz
7 videos
Acercamiento al Coaching5m
Qué es y qué no es el Coaching12m
Recursos comunicativos15m
Formulación de preguntas11m
Fijación de objetivos6m
Entrevistas5m
2 readings
Caso 1: qué es Coaching10m
Bibliografía10m
1 practice exercise
Cuestionario 1
Week
2

Week 2

1 hour to complete

El modelo de conversación del Coaching : fases del proceso de Coaching

1 hour to complete
7 videos (Total 55 min), 2 readings, 1 quiz
7 videos
Fases del proceso de Coaching7m
Gestión del Conflicto8m
Gestión de las Creencias10m
Gestión de las resistencias7m
Gestión de Conflictos7m
Gestión de Reuniones11m
2 readings
Caso 2: Llamadas10m
Bibliografía10m
1 practice exercise
Cuestionario 2
Week
3

Week 3

1 hour to complete

Habilidades comunicativas I

1 hour to complete
7 videos (Total 57 min), 2 readings, 1 quiz
7 videos
Lenguaje positivo9m
Cambio de paradigma7m
Proactividad12m
Gestión de la frustración13m
Gestión del cambio5m
Gestión de las Expectativas6m
2 readings
Caso 3: Herramientas 110m
Bibliografía10m
1 practice exercise
Cuestionario 3
Week
4

Week 4

2 hours to complete

Habilidades comunicativas II

2 hours to complete
9 videos (Total 75 min), 2 readings, 1 quiz
9 videos
El uso del lenguaje10m
La importancia de la escucha10m
El rol del líder-coach11m
El equipo como Concepto9m
Diversidad en los equipos5m
Retroalimentación8m
Liderazgo10m
Gestión de la Diversidad6m
2 readings
Caso 4: Herramientas 210m
Bibliografía10m
1 practice exercise
Cuestionario 4

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Frequently Asked Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.

  • This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

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