About this Course

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Learner Career Outcomes

67%

started a new career after completing these courses

67%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 10 hours to complete
English

Learner Career Outcomes

67%

started a new career after completing these courses

67%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 10 hours to complete
English

Offered by

Placeholder

University of Pennsylvania

Syllabus - What you will learn from this course

Week
1

Week 1

3 hours to complete

Week 1: Introduction to Framing & Systems Thinking

3 hours to complete
9 videos (Total 65 min), 6 readings, 1 quiz
9 videos
Framing, Reframing & Systems Thinking - The Story of George Washington Bridge13m
Frames - Defined and Illustrated3m
Scenario - Computer Manufacturing Company4m
Debrief - Scenario8m
Strength Based Approaches to Organizations5m
Debrief - Experiential Activity10m
Systems Thinking Frame12m
Next Module - Focus on Diagnostic Learning1m
6 readings
Syllabus for Module 15m
Strength Based Approaches (Asplund & Blacksmith, 2011)10m
Appreciative Inquiry in Organizational Life (Cooperrider & Srivastva, 1987)10m
The Framing of Decisions and the Psychology of Choice (Tversky & Kahneman, 1981)10m
Systems Thinking with Dr. Russell Ackoff10m
Other References|Additional Readings10m
1 practice exercise
Module 1 - Introduction to Framing & Systems Thinking30m
Week
2

Week 2

3 hours to complete

Week 2 : Diagnosing Strengths & Barriers to Learning on Teams

3 hours to complete
11 videos (Total 84 min), 5 readings, 1 quiz
11 videos
Scenario: Healthcare, Part 14m
Debrief: Scenario, Part 14m
Scenario: Healthcare, Part 24m
Debrief: Scenario, Part 211m
Our After Action Review9m
BART6m
Assignment 1: Let's Practice Using BART2m
Focus on Culture and Conflict in Teams: Part 1 – Culture15m
Focus on Culture and Conflict in Teams: Part 2 – Conflict10m
Assignments and Summary3m
5 readings
Syllabus for Module 25m
Guide to the After Action Review10m
Skilled Incompetence (Argyris, 1986)10m
The BART System of Group and Organizational Analysis (Green & Molenkamp, 2005)10m
Other References|Additional Readings10m
1 practice exercise
Module 2 - Diagnosing Strengths and Barriers to Learning on Teams30m
Week
3

Week 3

2 hours to complete

Week 3 : Developing Groups & Teams for Positive Organizational Impact

2 hours to complete
6 videos (Total 54 min), 4 readings, 1 quiz
6 videos
What disables organizational learning?6m
Scenario: Executive Team at the Bank5m
Debrief Scenario, Part 110m
Debrief Scenario, Part 27m
Diffusion of Ideas12m
4 readings
Syllabus for Module 35m
Suggested Readings Part 110m
Suggested Readings - Part 210m
Suggested Readings Debrief Scenario Part 210m
1 practice exercise
Module 3 - Developing Groups & Teams for Positive Organizational Impact30m
Week
4

Week 4

2 hours to complete

Week 4 : Fostering Innovation in Groups & Teams

2 hours to complete
9 videos (Total 61 min), 4 readings, 1 quiz
9 videos
Part 2 - Conditions for Learning7m
Part 3 - Organizing Under Uncertainty4m
Scenario: Team at GURD, Part 13m
Scenario: Team at GURD, Part 22m
Debrief: Scenario10m
Liberating Structures: Examples of Team Exercises14m
Focus of Module 4 Review2m
Summing Up Continuous Learning in Teams8m
4 readings
Syllabus for Module 410m
Suggested Reading10m
Suggested Reading10m
Suggesting Readings10m
1 practice exercise
Module 4 - Fostering Innovation in Groups & Teams30m

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About the Culture-Driven Team Building Specialization

Culture-Driven Team Building

Frequently Asked Questions

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