Coursera

AI Workflow Optimization

Coursera

AI Workflow Optimization

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Gain insight into a topic and learn the fundamentals.
Advanced level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Advanced level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Map how AI changes your role and decide which tasks AI should absorb versus keep human-owned.

  • Redesign workflows from first principles and score tasks for automation-worthiness.

  • Strengthen emotional intelligence and communication as durable leadership advantages.

  • Measure and communicate the ROI of reallocating time from routine to high-value work.

Details to know

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Recently updated!

October 2026

Assessments

18 assignments¹

AI Graded see disclaimer
Taught in English

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Build your Leadership and Management expertise

This course is part of the Human-Centered AI Transformation: Strategy & Ethics Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Coursera

There are 6 modules in this course

You will explore the use of Generative AI (GenAI) as a strategic tool for employees. It guides users on setting up a GenAI playground, crafting effective prompts, and critically evaluating model responses. The course demonstrates GenAI's capabilities in handling queries and acting as a thought partner

What's included

5 videos1 assignment1 ungraded lab

Redesign work from first principles, assuming current AI capabilities instead of retrofitting AI onto old processes. Using ChatGPT and a simple spreadsheet, build an AI-native workflow blueprint, score tasks for automation-worthiness, and map where human contribution is densest. These are the core moves of designing work that gets the best from people and AI together.

What's included

5 videos10 readings7 assignments

You will elevate your leadership capabilities through practical strategies and tools. You'll explore empathy, self-awareness, and effective communication, creating resilient teams and fostering positive organizational culture.

What's included

10 videos1 assignment

Measure whether reallocating time from routine work to high-value human work actually pays off. Using spreadsheets and ChatGPT, build a before-and-after workflow portfolio, analyze ROI, and communicate findings honestly to a non-technical audience. These skills turn AI adoption claims into evidence leaders can trust.

What's included

6 videos9 readings7 assignments

You will gain the tools necessary to establish sustainable AI capabilities within your organization; improve AI literacy among your staff; and identify, prioritize and implement AI solutions that are aligned with business goals, ethical and compliant.

What's included

7 videos1 assignment

In this project, you will produce a role-redesign and workflow blueprint that brings together role analysis, first-principles work design, automation-worthiness scoring, and simple ROI framing into one leadership deliverable. Using ChatGPT for analysis and PowerPoint Slides to draw the workflow, you will show how a role and one of its workflows should change in an AI-augmented setting. This matters because a single, defensible blueprint is what lets you propose real change to your team or executives.

What's included

1 video3 readings1 assignment

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Professionals from the Industry
515 Courses169,638 learners

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.