Strategic AI Communication

This course is part of Human-AI Collaboration: Agents, Judgment & Workflows Professional Certificate

Instructor: Professionals from the Industry

Included with Learn more

5 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

9 hours to complete

Flexible schedule

Learn at your own pace

5 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

9 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Decompose complex problems into structured, sequenced AI queries.
Configure AI parameters and inject context to control output style, accuracy, and relevance.
Run iterative refinement cycles with domain-specific querying strategies.
Orchestrate multi-step prompt chains with quality checkpoints between stages.

Details to know

Shareable certificate

Add to your LinkedIn profile

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Build your Machine Learning expertise

This course is part of the Human-AI Collaboration: Agents, Judgment & Workflows Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Coursera

There are 5 modules in this course

This course develops the prompting fluency that underpins every other AI-augmented skill. You will learn to frame problems for AI, design prompts from basic to advanced techniques, run iterative refinement across professional domains, and orchestrate multi-step prompt workflows with built-in quality checkpoints.

You will decompose complex problems into sequenced queries, configure AI parameters to control style and accuracy, inject context for sharper outputs, and connect multiple AI tools into a single automated workflow. Along the way you will build a domain-adapted prompt library and a working orchestration for a real professional task. You will practice with generative AI chat interfaces such as ChatGPT, Claude, and Gemini, prompt engineering platforms, and Coursera Coach. This course pairs well with any role that produces analysis, writing, research, or communication.

Learn to explore the use of Generative AI (GenAI) as a strategic tool for employees. It guides users on setting up a GenAI playground, crafting effective prompts, and critically evaluating model responses. The course demonstrates GenAI's capabilities in handling queries and acting as a thought partner, with practical exercises and readings to enhance understanding.

What's included

3 videos1 reading1 assignment

You'll learn to create an AI-powered Assistant using the ChatGPT Playground Graphical User Interface. By delving into the tool's key parameters, you'll learn how to effectively guide AI text generation and ensure your AI assistant provides contextually appropriate medical advice.

What's included

5 videos1 assignment

Learn how Generative Artificial Intelligence (GenAI) is revolutionizing the field of market research. This course offers an in-depth understanding of the capabilities of GenAI in this domain and provides practical strategies for leveraging these powerful tools in day-to-day market research activities.

What's included

4 videos4 readings2 assignments1 peer review

4 videosTotal 39 minutes

Demo for Survey Creation and Competitive Analysis with ChatGPT9 minutes
Demo for Insight Generation into Market Trends and Customer Segmentation with ChatGPT11 minutes
Beyond Guesswork: Evaluating Prompts for Production6 minutes
How to A/B Test Prompts and Analyze Trade-offs13 minutes

4 readingsTotal 35 minutes

Demo for Survey Creation with Microsoft CoPilot10 minutes
Demo for Competitive Analysis with Google Gemini10 minutes
A Framework for Prompt Evaluation: Quality, Cost, and Consistency5 minutes
Hands-On Lab: Evaluate Prompts and Outline Findings10 minutes

2 assignmentsTotal 50 minutes

GenAI for Market Research Analysts20 minutes
Project: The LLMOps Production-Readiness Toolkit30 minutes

1 peer reviewTotal 15 minutes

Practice Project for Market Research Analysts15 minutes

Learn to connect prompts and AI tools into reliable multi-step workflows, coordinate multi-turn agent orchestration, and place quality checkpoints between stages. Build a prompt chain across multiple tools, run an orchestration sequence, and validate outputs at each stage to turn one-off prompting into repeatable, quality-controlled automation.

What's included

8 videos8 readings9 assignments

8 videosTotal 30 minutes

Why Chain Prompts at All2 minutes
How Prompt Chains Work5 minutes
Why Some Tasks Need Multi-Turn Orchestration2 minutes
Anatomy of Multi-Turn Orchestration5 minutes
Why Workflows Need Checkpoints2 minutes
Designing Quality Checkpoints6 minutes
Bringing the Pieces Together2 minutes
An End-to-End Orchestrated Workflow6 minutes

8 readingsTotal 43 minutes

Overview Reading3 minutes
Prompt Chain Patterns Reference5 minutes
Building a Prompt Chain Step by Step7 minutes
Orchestration Success Criteria Reference5 minutes
Configuring an Orchestration Sequence Step by Step7 minutes
Checkpoint Criteria Reference5 minutes
Running Validation Checks Step by Step7 minutes
Assembling the Integrated Workflow Step by Step4 minutes

9 assignmentsTotal 102 minutes

Graded Quiz: Prompt Orchestration: Multi-Step AI Workflows13 minutes
Hands-on Activity: Build a Multi-Step Prompt Chain18 minutes
Knowledge Check: Prompt Chains5 minutes
Hands-on Activity: Configure a Multi-Turn Orchestration18 minutes
Knowledge Check: Multi-Turn Orchestration5 minutes
Hands-on Activity: Validate a Multi-Stage Workflow18 minutes
Knowledge Check: Quality Checkpoints5 minutes
Hands-on Activity: Document an End-to-End Orchestration Package15 minutes
Knowledge Check: End-to-End Orchestration5 minutes

You'll build a domain-adapted prompt orchestration solution for a real professional task in your own field, combining a decomposed query plan, tested domain-adapted prompt templates, and a multi-step orchestration with quality checkpoints. Using ChatGPT (your own account), you'll assemble these into a single documented solution and reflect on its performance. This project produces a portfolio-ready artifact that demonstrates end-to-end prompting fluency.

What's included

1 video3 readings1 assignment

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Instructor

Professionals from the Industry

515 Courses169,638 learners

Offered by

Coursera

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