This course is part of the Culture-Driven Team Building Specialization

4.4
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144 ratings

Dr. Aviva Legatt +1 more instructor

6,628 already enrolled

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Culture-Driven Team Building SpecializationUniversity of Pennsylvania

About this Course

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By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.

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Shareable Certificate

Earn a Certificate upon completion

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Course 3 of 5 in the

Culture-Driven Team Building Specialization

Beginner Level

Approx. 12 hours to complete

English

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Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 3 of 5 in the

Culture-Driven Team Building Specialization

Beginner Level

Approx. 12 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructors

Instructor rating

4.39/5 (23 Ratings)

Dr. Aviva Legatt

Affiliated Faculty

Organizational Dynamics

22,243 Learners

3 Courses

Derek Newberry, Ph.D.

Lecturer

Organizational Dynamics

22,243 Learners

3 Courses

Offered by

University of Pennsylvania

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Syllabus - What you will learn from this course

Week1

Week 1

3 hours to complete

Promoting Diversity in the Workplace

This module is all about the hidden barriers that can prevent you from promoting and leveraging the benefits of diversity on your team. We will learn specific strategies to get buy-in for diversity initiatives. We will learn about the biases that can harm these efforts, and discuss effective means of identifying and reducing these biases. Towards the end of the module, you will hear from two diversity experts. The first is Arjun Shankar, Co-Director of the Center for Curiosity at the University of Pennsylvania. In this role, he has studied cultural barriers to inclusion in organizations and offers insights based on his research. The second expert is Stanford Thompson, Executive Director of the music education non-profit, Play On, Philly! Stanford advises symphony orchestras nationally on how to improve their diversity, and will offer practical advice on making any team more inclusive. By the end of the module, you will be better positioned to develop diversity initiatives that go beyond compliance and make inclusion a core strength of your team.

3 hours to complete

8 videos (Total 54 min), 2 readings, 2 quizzes

Week2

Week 2

3 hours to complete

Team Diversity Basics

3 hours to complete

14 videos (Total 59 min), 4 readings, 2 quizzes

14 videos

Personal Introduction1mDiversity Matters and So Do Our Biases4mIntro of Torian Richardson3mDiversity and Inclusion Issues on International Teams3mStrategies for Adapting to a New Team Culture2mCases of Strategic Focus on Diversity and Inclusion3mAddressing a Critical Situation of Bias2mCultivating the Right Mindset to Manage Diversity and Inclusion Issues2mInterview with Andrés Castro Samayoa4mInterview with Ann Tiao13mIntro of Harvey Floyd II1mStrategies for Reducing Bias5mQuestions that Help You Create a Diverse and Inclusive Team4mFrameworks for Managing Difficult Conversations4m

4 readings

Social Identity Theory10mExamples of Microaggressions10mAndrés Castro Samayoa Biography10mHarvey Floyd II Biography10m

1 practice exercise

Module 2 Quiz30m

Week3

Week 3

3 hours to complete

Managing Conflict

3 hours to complete

8 videos (Total 55 min), 2 readings, 2 quizzes

8 videos

M3 Overview3mWhy Conflicts Occur5mConflict Types and Origins5mAddressing Representational Gaps5mConflict Resolution Strategies6mAddressing Oppression-Based Conflict5mInterview with Marybeth Gasman22mM3 Recap1m

2 readings

5 Keys To Dealing with Workplace Conflict by Mike Myatt (3 pages)10mRepresentational Gaps, Information Processing and Conflict in Functionally Diverse Teams (14 pages)10m

1 practice exercise

Module 3 Quiz30m

Week4

Week 4

3 hours to complete

Diversity Case Study

3 hours to complete

9 videos (Total 50 min), 3 readings, 2 quizzes

Reviews

4.4

37 reviews

5 stars
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4 stars
24.30%
3 stars
5.55%
2 stars
2.77%
1 star
3.47%

TOP REVIEWS FROM OPTIMIZING DIVERSITY ON TEAMS

by MZMay 11, 2020

In deep lesson about diversity in Team, recommended 100%

by RMNov 3, 2020

Great course. Enjoyed the peer portion. Presentaions were on point

by VFAug 26, 2021

In general the topic of diversity is very important and was reviewed from many different points, I was however missing a balance between issues for different groups of people.

by IIAug 30, 2020

Course will be very useful in optimally managing diverse teams

View all reviews

About the Culture-Driven Team Building Specialization

Master the strategies and tools that enable you to form, join and lead teams more effectively.

In this five-course specialization, you learn how to: · Recognize aspects of team culture · Draw out the collective wisdom of diverse teams · Handle conflict · Establish common ground rules · Maximize team performance · Create a team culture of continuous learning The program culminates in a capstone project in which you apply the skills you learned. You observe, diagnose and make recommendations to solve a team culture problem in a real-world case provided by N2Growth, a global consultancy focused on cultural transformation and leadership development.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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