About this Course
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Flexible deadlines

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Beginner Level

Approx. 11 hours to complete

Suggested: 4 weeks of study, 2-4 hours/week...

English

Subtitles: English

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 11 hours to complete

Suggested: 4 weeks of study, 2-4 hours/week...

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
3 hours to complete

Promoting Diversity in the Workplace

8 videos (Total 54 min), 2 readings, 2 quizzes
8 videos
The Hidden Diversity Problem3m
Promoting Diversity3m
Managing Rewards Systems4m
Managing Personal Bias4m
Being A Good Ally4m
Interview with Arjun Shankar10m
Interview with Stanford Thompson21m
2 readings
How to Manage Cultural Differences in Global Teams (“4 minute read”)10m
Fostering Innovation Through a Diverse Workforce10m
1 practice exercise
Module 1 Quiz10m
Week
2
4 hours to complete

Team Diversity Basics

14 videos (Total 59 min), 4 readings, 2 quizzes
14 videos
Diversity Matters and So Do Our Biases4m
Intro of Torian Richardson3m
Diversity and Inclusion Issues on International Teams3m
Strategies for Adapting to a New Team Culture2m
Cases of Strategic Focus on Diversity and Inclusion3m
Addressing a Critical Situation of Bias2m
Cultivating the Right Mindset to Manage Diversity and Inclusion Issues2m
Interview with Andrés Castro Samayoa4m
Interview with Ann Tiao13m
Intro of Harvey Floyd II1m
Strategies for Reducing Bias5m
Questions that Help You Create a Diverse and Inclusive Team4m
Frameworks for Managing Difficult Conversations4m
4 readings
Social Identity Theory10m
Examples of Microaggressions10m
Andrés Castro Samayoa Biography10m
Harvey Floyd II Biography10m
1 practice exercise
Module 2 Quiz10m
Week
3
4 hours to complete

Managing Conflict

8 videos (Total 55 min), 2 readings, 2 quizzes
8 videos
Why Conflicts Occur5m
Conflict Types and Origins5m
Addressing Representational Gaps5m
Conflict Resolution Strategies6m
Addressing Oppression-Based Conflict5m
Interview with Marybeth Gasman22m
M3 Recap1m
2 readings
5 Keys To Dealing with Workplace Conflict by Mike Myatt (3 pages)10m
Representational Gaps, Information Processing and Conflict in Functionally Diverse Teams (14 pages)10m
1 practice exercise
Module 3 Quiz16m
Week
4
3 hours to complete

Diversity Case Study

9 videos (Total 50 min), 2 readings, 2 quizzes
9 videos
High Performance on Diverse Teams2m
Creating Inclusion Through Participation4m
Nike Introduction3m
Nike Goals3m
Nike Roles2m
Nike Norms2m
Interview with Jacqui Barton23m
M4 Recap1m
2 readings
Nike's recent diversity challenge10m
Global Leadership: Working Across Borders10m
1 practice exercise
Module 4 Quiz14m
4.2
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Top reviews from Optimizing Diversity on Teams

By DRJun 17th 2019

Learning about micro-aggressions changed my life - personally and professio

By WCSep 1st 2019

Right on topic for the issues I'm seeing in the workplace

Instructors

Avatar

Dr. Aviva Legatt

Affiliated Faculty
Organizational Dynamics
Avatar

Derek Newberry, Ph.D.

Lecturer
Organizational Dynamics

About University of Pennsylvania

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

About the Culture-Driven Team Building Specialization

Master the strategies and tools that enable you to form, join and lead teams more effectively. In this five-course specialization, you learn how to: · Recognize aspects of team culture · Draw out the collective wisdom of diverse teams · Handle conflict · Establish common ground rules · Maximize team performance · Create a team culture of continuous learning The program culminates in a capstone project in which you apply the skills you learned. You observe, diagnose and make recommendations to solve a team culture problem in a real-world case provided by N2Growth, a global consultancy focused on cultural transformation and leadership development....
Culture-Driven Team Building

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.