Chevron Left
Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

6,231 ratings
1,445 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews


Mar 09, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..


Sep 18, 2015

This is one of the best and enlightening MOOC I have taken and I already start reaping the benefit. I encourage everyone who is serious about his/her career to consider this course!\n\nYannick Kounga

Filter by:

226 - 250 of 1,400 Reviews for Successful Negotiation: Essential Strategies and Skills

By Marvin S

Oct 13, 2017

This course is awesome not just for negotiating, but for everyday life!

By Najib H

Dec 27, 2016

Professor George Siedel, did an extraordinary work about sharing us his knowledge, stories and different cases about the negotiating world.

The way the courses are divided and explained are undoubtedly a rewarding experience for anyone looking to extend his/her knowledge path.

I really enjoyed, the positive & welcoming behaviour of Professor George Siedel and how he showcase this course on front of the camera: easy words and examples are key on this class and it helped me to absorb the material, very easily!

This is indeed; an exceptional course that can only bring more value to our skills and on-going life and professional experience.

This course deserve a flawless 5 Star rating!!!

I really hope that Professor George Siedel will provide and share new materials in the near future.

Thank you Professor George Siedel!

By Noman M A

Sep 23, 2015

A must for everyone as it teaches you not just how to make deals for a business but how to negotiate better in every walk of life.

By Deleted A

Oct 08, 2015

I think Mr. George Siedel is an excellent teacher and this course is quite good overall. Thanks to coursera for providing such high quality courses.

By Miguel M d M

Aug 24, 2015

Thanks a lot for the inputs regarding negotiation. As a emergency manager coordinator I have to deal with a multidisciplinary scope of institutions and sometimes some negotiation skills are a major asset.

Miguel Mendonça, (Azores, Portugal)

By Von E M L

Aug 15, 2015

Very informative and relates to real life applications. 5/5 will take again. Professor is very well equipped to teach the course.

By Natalia S

Sep 04, 2015

Excellent course!

By Andres M M

Apr 10, 2016

excelente curso


Jun 18, 2017

As a sales person, this course helped me to look at the negotiation process in a more organized way. The topics are selected and presented in a very efficient way to ensure that learner will have a complete overview of negotiation. moreover, it give you enough introduction and motivation to go after learning about specific topics in more details.

By miguel t

Nov 17, 2015

amazing course, tons of Usefull information

great experience!!

By Chris H

Dec 19, 2015

Great perspectives and multiple techniques.

By Keenan B

Mar 06, 2016

very challenging course. I learned a lot.

By Hromyk T

Jan 21, 2017

Дякую за відмінний курс! Рекомендую.

By Qing M

Sep 21, 2016

Learned a lot from this course. Excellent!

By Gábor P

Oct 15, 2016

This course is invaluable.

By Amol C

Dec 30, 2015

just loving the way arbitration , negotitaion and mediation are explained. really good!!!

By Jurriaan v S

Jul 15, 2017

Great course! Interesting mix between negotiation tactics, psychology and law. Professor very clear and videos are easy to watch, would recommend it to anyone!

By Brandon W

Nov 17, 2015

Awesome information and couldn't be delivered any better!

By Yaser R

Jan 17, 2016

Excellent course and excellent teacher!

By Roseanne T

Nov 13, 2016

I really enjoyed this course. Many thanks.

By Walter E P

Jun 29, 2017

Excellent course, very objective and Mr. Siedel is a great teachet bringing real cases at the room

By Abdelrahman E H

Dec 08, 2016

One of the most well spent screen time I have done in my entire life

By Vipin

Feb 20, 2016

wonderful course!! useful for everyone in any Phase of life and job

By Ruben M P

Sep 05, 2015

Este curso sin duda tiene un contenido muy completo, entre teoria y practica. La forma de explicar del profesor es buenisima, tiene un don de la enseñanza. ¡Felicidades!

By Natalie M

Oct 17, 2015

Great course, rich for information, full of useful tips.