IBM

Oversight, Accountability, Trust, and Responsible AI

IBM

Oversight, Accountability, Trust, and Responsible AI

Starweaver

Instructor: Starweaver

Included with Coursera PlusLearn more

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

3 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

3 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Build accountability structures and auditability plans that work when both humans and agents act.

  • Embed oversight and accountability into team operating rhythms so they become routine practice.

  • Apply trust, transparency, and explainability practices using the IBM AI Ethics and Trust Framework.

  • Operationalize responsible-AI commitments into specific team rituals, decision rules, and recurring conversations.

Details to know

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Recently updated!

October 2026

Assessments

19 assignments¹

AI Graded see disclaimer
Taught in English

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Build your Leadership and Management expertise

This course is part of the IBM Building and Managing Agentic Teams Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from IBM

There are 5 modules in this course

In this opening module of the governance phase, you will tackle the question every leader eventually asks: when something goes wrong on an agentic team, who is accountable? You will apply an accountability framework adapted for hybrid work, make AI agent actions auditable through configuration and logging choices in IBM watsonx Orchestrate, document responsibility so it holds up under stakeholder scrutiny, and recognize the patterns that diffuse accountability. The labs have you author an accountability matrix and auditability plan for a multi-agent workflow.

What's included

12 videos18 readings4 assignments3 peer reviews1 discussion prompt

In this module, you will turn oversight and accountability from documents into daily practice. Most oversight schemes do not fail at design time; they fail at adoption, when review queues go unread and the accountability matrix is never opened. You will map oversight and accountability touchpoints onto a realistic team operating rhythm, design decision-log practices that capture what oversight produced without becoming bureaucratic, build escalation rituals that surface failures early, and adjust the rhythm as the team matures. The labs have you design a complete operating rhythm for an agentic team

What's included

9 videos13 readings4 assignments3 peer reviews1 discussion prompt

In this module, you will bring the trust and ethics dimensions of agentic teams together into one substantial body of practice. You will treat trust, transparency, and explainability as practical disciplines rather than slogans, choose transparency defaults and plan how the team responds to explainability requests, and survey the wider considerations a leader cannot ignore: bias and fairness, legal and regulatory exposure, labor and workforce implications, and the organizational signals that a deployment is straying off course. The module closes by surfacing concerns constructively rather than letting them fester. The culminating lab produces a combined trust-and-considerations package.

What's included

17 videos21 readings6 assignments5 peer reviews1 discussion prompt

In this module, you will bring the IBM AI Ethics and Trust Framework into daily operation. Most teams produce a thoughtful responsible-AI document and then watch it gather dust. You will learn the practices that keep responsible-AI commitments alive: team rituals that surface ethical questions early, refreshed framework reviews as the team and technology evolve, edge-case handling when something genuinely goes wrong, and how the team communicates its responsible-AI posture externally without overpromising. The labs have you turn each framework principle into a specific ritual, decision rule, or recurring conversation.

What's included

9 videos13 readings4 assignments3 peer reviews1 discussion prompt

In this final module, you will assemble everything from Modules 1 through 4 into a cumulative project: a Governance and Responsible Agentic AI Package. The deliverable includes an accountability matrix and auditability plan, an operating-rhythm design with oversight touchpoints, a trust, transparency, and explainability plan with an open-concerns brief, and a responsible-AI operating practice with an external statement and edge-case response template. The module closes with a wrap-up featuring an SME interview, a day-in-the-life view of a Head of AI Governance, and a bridge into the performance and capstone work of Course 5.

What's included

3 videos13 readings1 assignment1 peer review

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Instructor

Starweaver
642 Courses1,312,279 learners

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IBM

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.