Andrii Piatakha

Project Crisis Management Simulations

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Andrii Piatakha

Project Crisis Management Simulations

Andrii Piatakha

Instructor: Andrii Piatakha

Included with Coursera PlusLearn more

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

9 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

9 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Practice making decisions across release crises, scope creep, client escalations, team conflicts, and budget overruns.

  • Develop responses through client communication, change control, mediation, and recovery planning.

  • Examine crisis decisions through project checkpoints, escalation meetings, campaign outcomes, and debriefs.

Details to know

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Recently updated!

November 2026

Assessments

6 assignments

Taught in English

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This course is part of the ChatGPT for Program Management: From Basics to Advanced Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 6 modules in this course

Explore the structure and mechanisms of real-world project crisis simulations designed to test program management decision-making under pressure.

What's included

1 video1 assignment

Engage in a structured simulation where you navigate a high-stakes project release crisis, making crucial decisions regarding client communication, escalation, recovery plans, and contract risks.

What's included

7 videos1 assignment

Simulate managing intense client and sponsor pressures during a scope creep crisis, utilizing change control plans and steering meetings to align deliverables.

What's included

7 videos1 assignment

Learn to manage severe client escalations driven by quality issues and defects, formulating robust quality recovery plans and restoring vendor credibility.

What's included

7 videos1 assignment

De-escalate internal team breakdowns and QA conflicts in this simulation by applying mediation, delivery leadership syncs, and clear team recovery plans.

What's included

7 videos1 assignment

Manage critical budget overruns and financial escalations, navigating complex client commercial risk assessments and budget recovery planning.

What's included

7 videos1 assignment

Earn a career certificate

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Instructor

Andrii Piatakha
Andrii Piatakha
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Andrii Piatakha

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