Can I take the course for free?

No, you cannot take this course for free. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you cannot afford the fee, you can apply for financial aid.

Will I earn university credit for completing the Specialization?

This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

ChatGPT for Program Management: From Basics to Advanced Specialization

Build in-demand skills with a full year of Coursera Plus, now $239. Save now.

ChatGPT for Program Management: From Basics to Advanced Specialization

Put ChatGPT to Work in Program Management.

Build your skills from project planning to API integrations, custom models, and delivery analysis

Instructor: Andrii Piatakha

Included with Learn more

7 course series

Get in-depth knowledge of a subject

Intermediate level

Recommended experience

4 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

7 course series

Get in-depth knowledge of a subject

Intermediate level

Recommended experience

4 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Use ChatGPT to support project planning, requirements, estimation, risk management, and stakeholder communication.
Build ChatGPT web applications, integrate team workflows, and create fine-tuned models and no-code chatbots.
Practice crisis decision-making, analyze delivery and quality metrics, and apply Agile techniques, API testing, and Python analysis.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Advance your subject-matter expertise

Learn in-demand skills from university and industry experts
Master a subject or tool with hands-on projects
Develop a deep understanding of key concepts
Earn a career certificate from Andrii Piatakha

Specialization - 7 course series

Build your skills from using ChatGPT for project planning, requirements, estimation, and risk management to developing API-based web applications and connected workflows. You'll explore Slack, Jira, and Gmail integrations and custom model fine-tuning, then practice crisis decision-making, analyze software quality metrics, and create customer service chatbots. Complete your progression with Extreme Programming practices, API testing in Postman, and Python labs for log analysis, user statistics, and service dependency visualization.

Applied Learning Project

You'll build a ChatGPT web application, connect Slack, Jira, and Gmail workflows, prepare fine-tuning data, and create a custom Confluence chatbot for Slack. You'll also work through five project crisis simulations, practice customer service responses, create no-code chatbots with Chatbase, test APIs in Postman, and complete Python labs in log analysis, user statistics, and service dependency visualization.

ChatGPT Foundations for Program Management

Course 1, 7 hours

What you'll learn

Use ChatGPT to create project charters, requirements, work breakdown structures, and estimates.
Apply ChatGPT to scope, schedule, risk, and knowledge base management.
Explore custom GPT examples for business analysis, task management, and Jira-based project tracking.

ChatGPT API Development and Web Application Hosting

Course 2, 5 hours

What you'll learn

Create and manage an OpenAI account, send Chat API requests, and parse responses.
Build a ChatGPT web application and explore function calling and GPT best practices.
Explore local web application hosting and configure port forwarding.

ChatGPT Workflow Integrations and Custom Models

Course 3, 8 hours

What you'll learn

Connect GPT, Slack, Jira, and Gmail through Java Spring Boot workflows for ticketing and team communication.
Use a custom bot, Slack, and ChatGPT to support Scrum team management and risk management.
Prepare training data, fine-tune a custom model, and integrate a Confluence chatbot into Slack.

Project Crisis Management Simulations

Course 4, 9 hours

What you'll learn

Practice making decisions across release crises, scope creep, client escalations, team conflicts, and budget overruns.
Develop responses through client communication, change control, mediation, and recovery planning.
Examine crisis decisions through project checkpoints, escalation meetings, campaign outcomes, and debriefs.

ChatGPT for Software Development and QA Metrics

Course 5, 11 hours

What you'll learn

Analyze development metrics, including technical debt, code complexity, test coverage, and code review feedback time.
Interpret build, pipeline, and release metrics alongside defect leakage, density, resolution time, and quality debt.
Use ChatGPT to explore testing, regression, and automation metrics as inputs to release decisions.

ChatGPT Customer Service and No-Code Chatbots

Course 6, 5 hours

What you'll learn

Use ChatGPT to support customer interactions, stakeholder communication, and conflict resolution.
Practice responding to product issues and service questions through customer service homework activities.
Create a no-code chatbot with Chatbase and explore a simulated online banking chatbot using ChatGPT and Slack.

Agile Delivery, API Testing and Python Labs

Course 7, 14 hours

What you'll learn

Apply Extreme Programming practices to Agile delivery, including pair programming, test-driven development, and continuous integration.
Use Postman to test APIs and validate OpenAI, Jira, and Slack integration configurations.
Use Python and generative AI guidance to analyze logs and user statistics and visualize service dependency graphs.

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Andrii Piatakha

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Offered by

Andrii Piatakha

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Frequently asked questions

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.