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Learner Reviews & Feedback for Customer-Centric IT Strategy by University of Virginia

607 ratings

About the Course

Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework. By the end of this course, developed at the Darden School of Business at the University of Virginia and taught by top-ranked faculty, you’ll be able to: Use the Business Model Canvas to focus your company strategy and facilitate buy-in from stakeholders Translate your work on the Canvas to specific charters in IT Rapidly prototype strategically-aligned processes for implementation within your IT infrastructure Please Note: This is a short-form course, two weeks in duration....

Top reviews


Aug 27, 2020

Excellent content, and some of the examples are actually related to real life scenarios. It's good to focus on small and medium businesses instead of talking about Fortune 500 companies all the time


Dec 2, 2020

Leading the Modern Day Business Specialization should be renamed to something that is better aligned with the industry terms - such as

Digital Transformation Specialization or

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26 - 50 of 147 Reviews for Customer-Centric IT Strategy

By Francisco L

Oct 8, 2018

Excellent way to use new tools to create an IT project, or maybe any kind of project!

By Ali S A

Jun 15, 2019

very helpful course, I encourage every one who interested in IT strategy to take it.

By Ashish G

Apr 10, 2021

The examples of how to apply the learnings to actual problem scenarios is amazing.

By Karen R A D

Feb 12, 2021

The Instructor made it easy to understand the topics and it was well-organized.

By Nirav N

Sep 12, 2020

Now , I got a basic ideas about IT strategy. Really Good course for beginners.

By Evellyn

Nov 20, 2019

Aulas curtas, com conteudo apresentado de forma prática e didática, recomendo

By Durga P P

Aug 19, 2020

Very useful course! Short & Sweet! It really helps make right product!

By Engineer Y

Apr 10, 2020

Easy to map software development, Business Model canvas, Prototyping.

By Radek A

Jan 23, 2022

That was pretty interesting and i really enjoy that. Good experience

By Judy L

Nov 3, 2020

Very succinct and handy course! Good balance of theory and practice!

By Bhargav R S

Mar 23, 2018

Just started this course and amazed by the First impression itself!!

By Nimasha M

Nov 11, 2020

The course materials are really helpful and easy to understand.

By Bashir O L

Jul 25, 2019

A great experience put live into my thought through this course

By Jonathan K

Jun 6, 2018

Informative and practical course - time well spent. Thank you.

By Lilian T

Oct 31, 2020

An interesting course with a great instructor and examples.


Jun 8, 2020

Well explained. Excellent content and instructor. Thanks.

By Miriam M I L

Nov 22, 2022

I am glad to learn customer centric IT strategy

thank you

By Swaminathan N

Nov 18, 2020

This course is really useful and very well explained!

By Jean-Luc K

Jan 20, 2021

Excellent introduction to customer-centric IT strategy


Mar 20, 2022

Great job for the great work done by Alex and Team.

By Ira A

Aug 10, 2020

I like it because i do learn a let fron this course.

By Shitalkumar S

Jun 22, 2018

Very insightful and helpful for starting a project.

By Amir S

Sep 6, 2022

I used this course in my projects. It's great

By Antonio C

May 27, 2020

Fast course on BM canvas with excelente tools!

By Venkateswararao N D

May 16, 2020

Excellent Course and study material and aids