Production generative AI systems require more than good prompts; they need systematic experimentation, rigorous evaluation, and managed model customization. This course teaches the core operational practices that make GenAI solutions reliable and continuously improvable.

Prompt, RAG & Evaluation Operations

Prompt, RAG & Evaluation Operations
This course is part of Microsoft Generative AI Operations (GenAIOps) Professional Certificate

Instructor: Microsoft
What you'll learn
Design prompt versioning frameworks with variant experimentation, A/B testing methodology, and governance controls using Microsoft Foundry.
Execute structured RAG pipeline experiments across chunking, embedding, and retrieval configurations using the Azure OpenAI Evaluation SDK.
Build automated evaluation frameworks with quality and safety thresholds and human-in-the-loop review processes.
Design fine-tuning operations, including dataset versioning, LoRA configuration, model registry, and evaluation against baseline.
Skills you'll gain
- Verification And Validation
- Embeddings
- Model Training
- Fine-tuning
- Retrieval-Augmented Generation
- Prompt Engineering Tools
- Decision Intelligence
- Data Science
- Computer Science
- MLOps (Machine Learning Operations)
- Responsible AI
- Development Testing
- Prompt Patterns
- Software Development
- Large Language Modeling
- Machine Learning
Tools you'll learn
Details to know

Add to your LinkedIn profile
September 2026
See how employees at top companies are mastering in-demand skills

Build your Machine Learning expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Microsoft

Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
Explore more from Data Science
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.




