Microsoft

Governance, Cost Management & Production Excellence

Microsoft

Governance, Cost Management & Production Excellence

 Microsoft

Instructor: Microsoft

What you'll learn

  • Design FinOps governance with token cost modeling, per team chargeback, and cost optimization using Azure API Management.

  • Implement AI governance architectures with unified access layers, RBAC-based model access policies, and audit logging for compliance.

  • Configure content safety operations, including filter profiles, Prompt Shield, and incident response workflows with severity classification.

  • Synthesize a complete end-to-end GenAIOps operating model and assess its maturity using the Microsoft GenAIOps Maturity Model.

Details to know

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Assessments

37 assignments¹

AI Graded see disclaimer
Taught in English

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This course is part of the Microsoft Generative AI Operations (GenAIOps) Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Microsoft

There are 16 modules in this course

This module teaches you to understand and model the token-based cost structure of generative AI solutions, enabling accurate cost forecasting and informed optimization decisions.

What's included

2 videos2 readings2 assignments

This module teaches you to design and implement FinOps governance frameworks that provide cost visibility, enforce budgets, and enable chargeback across enterprise GenAI platforms.

What's included

1 video3 readings3 assignments

This section teaches you to design governance frameworks that provide centralized control over AI model access while enabling appropriate use across the enterprise.

What's included

2 videos2 readings2 assignments

This section teaches you to design audit logging and traceability controls that meet compliance requirements and enable effective incident investigation.

What's included

1 video3 readings3 assignments

This module teaches you to configure comprehensive content safety controls that protect users and organizations from harmful AI outputs and malicious inputs.

What's included

2 videos2 readings1 assignment1 ungraded lab

This module teaches you to design incident-response processes that detect, classify, and respond to content-safety violations effectively.

What's included

1 video3 readings3 assignments

This section teaches you to design comprehensive feedback collection systems that capture user signals, corrections, and expert annotations for AI improvement.

What's included

2 videos2 readings2 assignments

This module teaches you to design closed-loop processes that systematically convert feedback into improvements across prompts, data, and models.

What's included

1 video3 readings3 assignments

This module teaches you to design observability and version management frameworks for multi-agent systems that provide visibility into autonomous agent behavior.

What's included

3 videos1 reading2 assignments

This module teaches you to analyze common agent failure modes and design detection and mitigation strategies that prevent or contain failures.

What's included

1 video3 readings2 assignments

This module teaches you to design decision attribution frameworks that enable tracing agent decisions to their inputs and establishing human accountability for high-impact agent actions.

What's included

1 video2 readings3 assignments

This section teaches you to identify all components of a complete GenAIOps operating model and understand how they integrate into a coherent system.

What's included

2 videos2 readings2 assignments

This section teaches you to produce comprehensive operating model documentation that serves as the operational foundation for enterprise AI platforms.

What's included

2 videos2 readings3 assignments

This section teaches you to apply the Microsoft GenAIOps Maturity Model to assess organizational capabilities and identify specific gaps preventing advancement to higher maturity levels.

What's included

2 videos2 readings2 assignments

This module teaches you to translate maturity assessments into actionable improvement plans with prioritized initiatives and realistic timelines.

What's included

1 video3 readings3 assignments

In this capstone project, learners design a complete GenAIOps operating model for a complex enterprise scenario. They'll integrate all governance, cost management, safety, and operational excellence practices into a comprehensive operating model document, conduct a maturity assessment, and create a prioritized improvement plan, demonstrating mastery of enterprise GenAIOps.

What's included

3 readings1 assignment

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Instructor

 Microsoft
443 Courses2,903,096 learners

Offered by

Microsoft

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.