Business Relationship Management

Business Relationship Management (BRM) is a strategic approach to aligning business functions and objectives with IT or vendor capabilities to optimize value. Coursera's BRM catalogue provides a comprehensive overview of managing and optimizing the interactions between business units and service providers. You'll learn crucial skills such as fostering effective relationships, understanding partner needs, managing conflicts, and evaluating relationship health. You'll also delve into strategic planning, service level agreements, vendor management, and performance metrics. This skill is crucial for IT managers, business analysts, and anyone involved in strategic planning or vendor management.

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Results for "Business Relationship Management"

  • Alex Genadinik

    Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Contract Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Business Strategies, Relationship Management, Business Correspondence, Rapport Building, Business Communication, Personalized Campaigns

    4.1 stars, 9 reviews, Mixed, Course, 1 - 3 Months

  • Madecraft

    Skills you'll gain: Scrum (Software Development), Agile Product Development, Stakeholder Management, Stakeholder Engagement, Sprint Planning, Stakeholder Communications, Agile Project Management, Backlogs, Sprint Retrospectives, Product Roadmaps, Agile Software Development, Stakeholder Analysis, Agile Methodology, Product Management, Business Relationship Management, Influencing, Project Management, Culture Transformation, Team Management, Team Collaboration

    Beginner · Specialization · 3 - 6 Months

  • SkillUp

    Skills you'll gain: Due Diligence, Regulatory Compliance, Regulatory Requirements, Bank Regulations, Verification And Validation, Compliance Training, Law, Regulation, and Compliance, Compliance Reporting, Compliance Management, Financial Regulation, Record Keeping, Financial Industry Regulatory Authorities, Continuous Monitoring, Risk Management Framework, Business Relationship Management, Risk Analysis

    Beginner · Course · 1 - 4 Weeks

  • STARWEAVER

    Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Relationship Building, Change Management, Expectation Management, Communication Planning, Needs Assessment

    4.6 stars, 142 reviews, Beginner, Course, 1 - 4 Weeks

  • The Expert Academy

    Skills you'll gain: B2B Sales, Sales, Negotiation, Consumer Behaviour, Contract Negotiation, Sales Strategy, Rapport Building, Closing (Sales), Customer Relationship Building, Communication Strategies, Relationship Building, Communication, Sales Prospecting, Influencing, Overcoming Objections, Business Communication, Business Relationship Management, Customer Relationship Management, Collaboration, Psychology

    Intermediate · Course · 1 - 3 Months

  • University of Colorado Boulder

    Skills you'll gain: Strategic Decision-Making, Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Trustworthiness, Succession Planning, Risk Management, Team Performance Management, Team Management, Organizational Structure, Stakeholder Management, Stakeholder Analysis, Diversity and Inclusion, Professional Networking, Business Relationship Management, Stakeholder Engagement, Relationship Building, Leadership

    4.5 stars, 43 reviews, Beginner, Specialization, 3 - 6 Months

  • Madecraft

    Skills you'll gain: Agile Product Development, Agile Project Management, Product Roadmaps, Stakeholder Analysis, Agile Methodology, Product Management, Scrum (Software Development), Sprint Planning, Business Relationship Management, Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Backlogs, Culture Transformation, Change Management, Product Strategy, Solution Delivery, Business Priorities, Leadership Studies, Team Management

    Intermediate · Course · 1 - 3 Months

  • LearnQuest

    Skills you'll gain: Account Management, Account Strategy, Cross-Functional Team Leadership, Cross Selling, Upselling, Sales Management, Cross-Functional Collaboration, Relationship Management, Drive Engagement, Virtual Teams, B2B Sales, Sales Strategy, Consultative Approaches, Vendor Management, Business Relationship Management, Customer Relationship Management, Driving engagement, Stakeholder Management, Consultative Selling, Market Intelligence

    Intermediate · Course · 1 - 4 Weeks

  • Emory University

    From the course: Marketing Channel Governance·Lesson: Managing Relationships

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    457 views

    Micro Lesson · 13 minutes

  • Packt

    From the course: IT Service Management Excellence – ITIL 4 Foundation Program·Lesson: Key Concepts of Service Management

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    44 views

    Micro Lesson · 6 minutes

  • Packt

    From the course: IT Service Management Excellence – ITIL 4 Foundation Program·Lesson: The Four Dimensions of Service Management

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    32 views

    Micro Lesson · 6 minutes

  • Fundação Instituto de Administração

    Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Relationship Building, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Customer Analysis, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Market Opportunities, Business Modeling, Organizational Structure, Market Data, Business Relationship Management

    4.9 stars, 73 reviews, Beginner, Specialization, 3 - 6 Months