Business Relationship Management

Business Relationship Management (BRM) is a strategic approach to aligning business functions and objectives with IT or vendor capabilities to optimize value. Coursera's BRM catalogue provides a comprehensive overview of managing and optimizing the interactions between business units and service providers. You'll learn crucial skills such as fostering effective relationships, understanding partner needs, managing conflicts, and evaluating relationship health. You'll also delve into strategic planning, service level agreements, vendor management, and performance metrics. This skill is crucial for IT managers, business analysts, and anyone involved in strategic planning or vendor management.

Filter by

Subject
Required

Language
Required

The language used throughout the course, in both instruction and assessments.

Learning Product
Required

Learn from top instructors with graded assignments, videos, and discussion forums.
Get in-depth knowledge of a subject by completing a series of courses and projects.

Level
Required

Duration
Required

Subtitles
Required

Educator
Required

Hands-on Learning
Required

Results for "Business Relationship Management"

  • Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Contract Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Business Strategies, Relationship Management, Business Correspondence, Rapport Building, Business Communication, Personalized Campaigns

  • From the course: Marketing Channel Governance·Lesson: Managing Relationships

  • Skills you'll gain: Due Diligence, Regulatory Compliance, Regulatory Requirements, Bank Regulations, Verification And Validation, Compliance Training, Law, Regulation, and Compliance, Compliance Reporting, Compliance Management, Financial Regulation, Record Keeping, Financial Industry Regulatory Authorities, Continuous Monitoring, Risk Management Framework, Business Relationship Management, Risk Analysis

  • Skills you'll gain: Scrum (Software Development), Agile Product Development, Stakeholder Management, Stakeholder Engagement, Sprint Planning, Stakeholder Communications, Agile Project Management, Backlogs, Sprint Retrospectives, Product Roadmaps, Agile Software Development, Stakeholder Analysis, Agile Methodology, Product Management, Business Relationship Management, Influencing, Project Management, Culture Transformation, Team Management, Team Collaboration

  • From the course: Relationship Management and Business Development·Lesson: Lesson 1: Understanding Relationship Management in Business

  • From the course: Relationship Management and Business Development·Lesson: Lesson 1: Understanding Relationship Management in Business

  • From the course: Advanced Customer Relationship Management·Lesson: Building Long-Term Client Relationships

  • From the course: Relationship Management and Business Development·Lesson: Lesson 2: Strategies for Identifying and Cultivating Relationships

  • Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Relationship Building, Change Management, Expectation Management, Communication Planning, Needs Assessment

  • From the course: Relationship Management and Business Development

  • Skills you'll gain: Strategic Decision-Making, Accountability, Executive Presence, Decision Making, Conflict Management, Business Ethics, Trustworthiness, Succession Planning, Risk Management, Team Performance Management, Team Management, Organizational Structure, Stakeholder Management, Stakeholder Analysis, Diversity and Inclusion, Professional Networking, Business Relationship Management, Stakeholder Engagement, Relationship Building, Leadership

  • Skills you'll gain: Agile Product Development, Agile Project Management, Product Roadmaps, Stakeholder Analysis, Agile Methodology, Product Management, Scrum (Software Development), Sprint Planning, Business Relationship Management, Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Backlogs, Culture Transformation, Change Management, Product Strategy, Solution Delivery, Business Priorities, Leadership Studies, Team Management