Designed for aspiring operations and supply chain professionals, this course builds the skills needed to improve operations, manage quality, and optimize processes across supply chain environments.

No prior AWS experience is required. Familiarity with business operations, logistics, analytics, or supply chain concepts may be helpful, but is not essential. Learners examine how continuous improvement methodologies such as Lean and Six Sigma are used to identify inefficiencies, reduce waste, and improve operational performance. Through practical scenarios, learners explore workflow bottlenecks, process variability, quality management activities, and operational performance challenges across supply chain operations. The course also introduces structured risk and optimization approaches, including Failure Mode and Effects Analysis (FMEA), process capability evaluation, automation considerations, and operational improvement planning. Throughout the course, emphasis is placed on operational analysis, continuous improvement, quality evaluation, and operational decision-making across supply chain operations. By the end of the course, learners will be able to identify operational improvement opportunities, apply quality management tools, assess operational risks, and support optimization initiatives across supply chain workflows.