Business Relationship Management

Business Relationship Management (BRM) is a strategic approach to aligning business functions and objectives with IT or vendor capabilities to optimize value. Coursera's BRM catalogue provides a comprehensive overview of managing and optimizing the interactions between business units and service providers. You'll learn crucial skills such as fostering effective relationships, understanding partner needs, managing conflicts, and evaluating relationship health. You'll also delve into strategic planning, service level agreements, vendor management, and performance metrics. This skill is crucial for IT managers, business analysts, and anyone involved in strategic planning or vendor management.

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Results for "Business Relationship Management"

  • Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Contract Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Business Strategies, Relationship Management, Business Correspondence, Rapport Building, Business Communication, Personalized Campaigns

  • Skills you'll gain: Scrum (Software Development), Agile Product Development, Stakeholder Management, Stakeholder Engagement, Sprint Planning, Stakeholder Communications, Agile Project Management, Backlogs, Sprint Retrospectives, Product Roadmaps, Agile Software Development, Stakeholder Analysis, Agile Methodology, Product Management, Business Relationship Management, Influencing, Project Management, Culture Transformation, Team Management, Team Collaboration

  • Skills you'll gain: Due Diligence, Regulatory Compliance, Regulatory Requirements, Bank Regulations, Verification And Validation, Compliance Training, Law, Regulation, and Compliance, Compliance Reporting, Compliance Management, Financial Regulation, Record Keeping, Financial Industry Regulatory Authorities, Continuous Monitoring, Risk Management Framework, Business Relationship Management, Risk Analysis

  • Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Relationship Building, Change Management, Expectation Management, Communication Planning, Needs Assessment

  • From the course: Marketing Channel Governance·Lesson: Managing Relationships

  • From the course: Relationship Management and Business Development·Lesson: Lesson 1: Understanding Relationship Management in Business

  • Skills you'll gain: Agile Product Development, Agile Project Management, Product Roadmaps, Stakeholder Analysis, Agile Methodology, Product Management, Scrum (Software Development), Sprint Planning, Business Relationship Management, Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Backlogs, Culture Transformation, Change Management, Product Strategy, Solution Delivery, Business Priorities, Leadership Studies, Team Management

  • Skills you'll gain: Account Management, Account Strategy, Cross-Functional Team Leadership, Cross Selling, Upselling, Sales Management, Cross-Functional Collaboration, Drive Engagement, Relationship Management, Virtual Teams, B2B Sales, Sales Strategy, Consultative Approaches, Vendor Management, Business Relationship Management, Customer Relationship Management, Driving engagement, Stakeholder Management, Consultative Selling, Market Intelligence

  • From the course: Relationship Management and Business Development·Lesson: Lesson 1: Understanding Relationship Management in Business

  • From the course: Relationship Management and Business Development

  • From the course: Product Management: Foundations & Stakeholder Collaboration·Lesson: Analytical and General Management Skill Requirements 

  • Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Performance Management, Supplier Management, Vendor Relationship Management, Process Management, Data Management, Process Optimization, People Development, Continuous Improvement Process