5.0
Reviewed Oct 11, 2020This course has really exceeded my expectations, each of the exercises that are raised lead you to a complete understanding of the strategies to follow to understand the needs of the user.
Understanding User Needs
Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design. Learners will be introduced to numerous techniques to gather data from and about users. This course is part of the User Experience (UX) Research and Design specialization offered on Coursera. What you'll learn: Find out what user needs assessments are, what qualitative research is, and how the two are related. Learn an end-to-end methodology for qualitative research that is suited for understanding user needs. The methodology includes knowledge of semi-structured interviews, in-situ observation, and affinity walls. Be exposed to good practices for conducting semi-structured interviews, in-situ observation, and affinity walls. Gain some experience with semi-structured interviews, in-situ observations, and affinity walls.
Status: Usability
Status: Research and Design
BeginnerCourse11 hours
Featured reviews
5.0
Reviewed Jun 7, 2020The teacher is great. The hands on practical assignment are a must do it really helps in deeper understanding.
5.0
Reviewed May 2, 2020The structure of the course was really good. The hands-on activity at every stage let us understand the ideas provided during the course. Overall, it a great learning experience!
5.0
Reviewed Nov 6, 2020Awesome course. The lectures provide great information and the assignments really help you understand the concepts and how to apply them to 'real-life' scenarios.
5.0
Reviewed Oct 28, 2019Interesting lectures and fun projects. I feel I learned a lot of useful info about conducting preliminary UX research with users.
5.0
Reviewed Feb 16, 2020Excellent course. I really learned a lot about evaluating UX design through information acquired by interviewing users.
5.0
Reviewed Jan 23, 2020Loved this course. I applied the assessment activities directly on my work projects and they really worked.
5.0
Reviewed Jul 9, 2020I really enjoyed this class and felt it was a great start to learning how to conduct user research. The professor, Kentaro Toyama, is also a fantastic teacher even with teaching via recorded video.
5.0
Reviewed Oct 30, 2020The methodologies learned in this program are applicable not only to UX research but to many other fields. I recommend this course at 100%.
5.0
Reviewed Oct 3, 2021The course presented the process in a very smooth way that leaves you with tones of new information yet with no suffer to digest
5.0
Reviewed Apr 6, 2020Great class; really learned about interviewing and qualitative research! Great instructor and helpful videos.
5.0
Reviewed Jun 8, 2022The Course was interesting and engaging. Course Instructor did a good job explaining concepts in a simple way