Business Relationship Management

Business Relationship Management (BRM) is a strategic approach to aligning business functions and objectives with IT or vendor capabilities to optimize value. Coursera's BRM catalogue provides a comprehensive overview of managing and optimizing the interactions between business units and service providers. You'll learn crucial skills such as fostering effective relationships, understanding partner needs, managing conflicts, and evaluating relationship health. You'll also delve into strategic planning, service level agreements, vendor management, and performance metrics. This skill is crucial for IT managers, business analysts, and anyone involved in strategic planning or vendor management.

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Results for "Business Relationship Management"

  • Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Contract Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Business Strategies, Relationship Management, Business Correspondence, Rapport Building, Business Communication, Personalized Campaigns

  • Skills you'll gain: Content Scheduling, TikTok, Closing (Sales), LinkedIn, Strategic Partnership, Price Negotiation, Thought Leadership, Video Production, Web Presence, Social Media Content, Social Media, Business Planning, Brand Awareness, Social Media Marketing, Brand Strategy, Business Relationship Management, Contract Negotiation, Negotiation, Web Analytics and SEO, Proposal Writing

  • Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Business Relationship Management, Relationship Building, Professional Development, Leadership Development, Return On Investment, Leadership, Assertiveness

  • Skills you'll gain: Account Management, Account Strategy, Cross-Functional Team Leadership, Cross Selling, Upselling, Sales Management, Cross-Functional Collaboration, Drive Engagement, Relationship Management, Virtual Teams, B2B Sales, Sales Strategy, Consultative Approaches, Vendor Management, Business Relationship Management, Customer Relationship Management, Driving engagement, Stakeholder Management, Consultative Selling, Market Intelligence

  • From the course: Relationship Management and Business Development·Lesson: Lesson 1: Understanding Relationship Management in Business

  • From the course: Relationship Management and Business Development·Lesson: Lesson 1: Understanding Relationship Management in Business

  • Skills you'll gain: Strategic Partnership, Business Development, Growth Strategies, Loyalty Programs, Professional Networking, Conversion Funnel Analysis, Relationship Building, Business Relationship Management, Collaboration, Customer Engagement, Customer experience improvement, Cross-Functional Collaboration, Marketing, Business Solutions, Revenue Management, Social Impact, Consumer Behaviour, Business Planning, Business, Business Communication

  • Skills you'll gain: Negotiation, Strategic Partnership, Price Negotiation, Contract Negotiation, Brand Strategy, Proposal Writing, Proposal Development, Branding, Business Relationship Management, Relationship Building, Relationship Management, Professional Networking, Research, Business Research

  • From the course: Relationship Management and Business Development

  • Skills you'll gain: Non-Profit Accounting, Fundraising, Customer Relationship Management, Technology Strategies, Program Evaluation, Fiscal Management, Business Operations, Customer Relationship Management (CRM) Software, Financial Statement Analysis, Web Design and Development, Performance Measurement, Operations Management, Financial Statements, Operations, Web Analytics, User Interface and User Experience (UI/UX) Design, Business Relationship Management, Business, Finance, Stakeholder Engagement

  • From the course: Advanced Customer Relationship Management·Lesson: Building Long-Term Client Relationships

  • From the course: Relationship Management and Business Development·Lesson: Lesson 2: Strategies for Identifying and Cultivating Relationships