Business Relationship Management

Business Relationship Management (BRM) is a strategic approach to aligning business functions and objectives with IT or vendor capabilities to optimize value. Coursera's BRM catalogue provides a comprehensive overview of managing and optimizing the interactions between business units and service providers. You'll learn crucial skills such as fostering effective relationships, understanding partner needs, managing conflicts, and evaluating relationship health. You'll also delve into strategic planning, service level agreements, vendor management, and performance metrics. This skill is crucial for IT managers, business analysts, and anyone involved in strategic planning or vendor management.

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Results for "Business Relationship Management"

  • Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Contract Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Business Strategies, Relationship Management, Business Correspondence, Rapport Building, Business Communication, Personalized Campaigns

  • Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework

  • Skills you'll gain: Content Scheduling, TikTok, Closing (Sales), LinkedIn, Strategic Partnership, Price Negotiation, Thought Leadership, Video Production, Social Media Content, Social Media, Shared Media, Business Planning, Brand Awareness, Social Media Marketing, Brand Strategy, Business Relationship Management, Contract Negotiation, Negotiation, Web Analytics and SEO, Proposal Writing

  • Skills you'll gain: Scrum (Software Development), Agile Product Development, Stakeholder Management, Stakeholder Engagement, Sprint Planning, Stakeholder Communications, Agile Project Management, Backlogs, Sprint Retrospectives, Product Roadmaps, Agile Software Development, Stakeholder Analysis, Agile Methodology, Product Management, Business Relationship Management, Influencing, Project Management, Culture Transformation, Team Management, Team Collaboration

  • Skills you'll gain: Logistics Management, Supply Chain, Supply Chain Systems, Wholesaling, Transportation, Supply Chain, and Logistics, Logistics, Supply Chain Management, Marketing Channel, Order Delivery, Order Fulfillment, General Shipping and Receiving, Retail Store Operations, Strategic Marketing, Consumer Behaviour, Merchandising, Brand Loyalty, Customer Retention, Merchandise Displays, Customer Relationship Building, Business Relationship Management

  • Skills you'll gain: B2B Sales, Sales, Negotiation, Consumer Behaviour, Contract Negotiation, Sales Strategy, Rapport Building, Closing (Sales), Customer Relationship Building, Communication Strategies, Relationship Building, Communication, Sales Prospecting, Influencing, Overcoming Objections, Business Communication, Business Relationship Management, Customer Relationship Management, Collaboration, Psychology

  • Skills you'll gain: Stakeholder Engagement, B2B Sales, Stakeholder Management, Stakeholder Communications, Persuasive Communication, Rapport Building, Composure, Relationship Management, Business Relationship Management, Emotional Intelligence, Empathy & Emotional Intelligence, Stakeholder Analysis, Sales, Drive Engagement, Relationship Building, Writing, Communication, Business Writing, Communication Strategies, Active Listening

  • Skills you'll gain: Strategic Partnership, Business Development, Growth Strategies, New Business Development, Loyalty Programs, Professional Networking, Conversion Funnel Analysis, Relationship Building, Brand Loyalty, Business Relationship Management, Customer Relationship Building, Collaboration, Customer Engagement, Cross-Functional Collaboration, Marketing, Business Solutions, Revenue Management, Business Planning, Business, Business Communication

  • Skills you'll gain: Account Management, Account Strategy, Cross-Functional Team Leadership, Cross Selling, Upselling, Sales Management, Cross-Functional Collaboration, Drive Engagement, Relationship Management, Virtual Teams, B2B Sales, Sales Strategy, Consultative Approaches, Vendor Management, Business Relationship Management, Customer Relationship Management, Driving engagement, Stakeholder Management, Consultative Selling, Market Intelligence

  • Skills you'll gain: Professional Networking, Professional Development, Professionalism, Resource Allocation, Time Management, Prioritization, Rapport Building, Verbal Communication Skills, Stakeholder Engagement, Interpersonal Communications, Communication, Stakeholder Management, Stakeholder Communications, Delegation Skills, Communication Strategies, Non-Verbal Communication, Management Training And Development, Relationship Building, Business Relationship Management, Leadership

  • Skills you'll gain: Agile Product Development, Agile Project Management, Product Roadmaps, Stakeholder Analysis, Agile Methodology, Product Management, Scrum (Software Development), Sprint Planning, Business Relationship Management, Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Backlogs, Culture Transformation, Change Management, Product Strategy, Solution Delivery, Business Priorities, Leadership Studies, Team Management

  • Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Stakeholder Analysis, Organizational Change, Conflict Management, Business Relationship Management, Relationship Management, Relationship Building, Change Management, Expectation Management, Communication Planning, Needs Assessment