Business Relationship Management

Business Relationship Management (BRM) is a strategic approach to aligning business functions and objectives with IT or vendor capabilities to optimize value. Coursera's BRM catalogue provides a comprehensive overview of managing and optimizing the interactions between business units and service providers. You'll learn crucial skills such as fostering effective relationships, understanding partner needs, managing conflicts, and evaluating relationship health. You'll also delve into strategic planning, service level agreements, vendor management, and performance metrics. This skill is crucial for IT managers, business analysts, and anyone involved in strategic planning or vendor management.

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Results for "Business Relationship Management"

  • Alex Genadinik

    Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Contract Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Business Strategies, Relationship Management, Business Correspondence, Rapport Building, Business Communication, Personalized Campaigns

    4.1 stars, 9 reviews, Mixed, Course, 1 - 3 Months

  • EDUCBA

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework

    4.7 stars, 553 reviews, Beginner, Specialization, 3 - 6 Months

  • Alex Genadinik

    Skills you'll gain: Content Scheduling, TikTok, Closing (Sales), LinkedIn, Strategic Partnership, Price Negotiation, Thought Leadership, Video Production, Social Media Content, Social Media, Shared Media, Business Planning, Brand Awareness, Social Media Marketing, Brand Strategy, Business Relationship Management, Contract Negotiation, Negotiation, Web Analytics and SEO, Proposal Writing

    4.9 stars, 9 reviews, Beginner, Specialization, 3 - 6 Months

  • Madecraft

    Skills you'll gain: Scrum (Software Development), Agile Product Development, Stakeholder Management, Stakeholder Engagement, Sprint Planning, Stakeholder Communications, Agile Project Management, Backlogs, Sprint Retrospectives, Product Roadmaps, Agile Software Development, Stakeholder Analysis, Agile Methodology, Product Management, Business Relationship Management, Influencing, Project Management, Culture Transformation, Team Management, Team Collaboration

    Beginner · Specialization · 3 - 6 Months

  • Harvard Business School Online

    Skills you'll gain: Business Strategy, Value Propositions, Strategic Thinking, Strategic Partnership, Product Strategy, Competitive Analysis, Corporate Strategy, Business Strategies, Technology Strategies, Business Modeling, Customer experience strategy (CX), Journey Mapping, Customer Analysis, Revenue Management, Business Relationship Management, Market Dynamics, Market Opportunities, Relationship Management, Market Share, Consumer Behaviour

    5 stars, 7 reviews, Beginner, Course, 1 - 3 Months

  • Madecraft

    Skills you'll gain: Agile Product Development, Agile Project Management, Product Roadmaps, Stakeholder Analysis, Agile Methodology, Product Management, Scrum (Software Development), Sprint Planning, Business Relationship Management, Stakeholder Management, Stakeholder Engagement, Stakeholder Communications, Backlogs, Culture Transformation, Change Management, Product Strategy, Solution Delivery, Business Priorities, Leadership Studies, Team Management

    Intermediate · Course · 1 - 3 Months

  • John Wiley & Sons

    Skills you'll gain: Strategic Partnership, Business Development, Growth Strategies, New Business Development, Loyalty Programs, Professional Networking, Conversion Funnel Analysis, Relationship Building, Brand Loyalty, Business Relationship Management, Customer Relationship Building, Collaboration, Customer Engagement, Cross-Functional Collaboration, Marketing, Business Solutions, Revenue Management, Business Planning, Business, Business Communication

    Intermediate · Course · 3 - 6 Months

  • The Expert Academy

    Skills you'll gain: B2B Sales, Sales, Negotiation, Consumer Behaviour, Contract Negotiation, Sales Strategy, Rapport Building, Closing (Sales), Customer Relationship Building, Communication Strategies, Relationship Building, Communication, Sales Prospecting, Influencing, Overcoming Objections, Business Communication, Business Relationship Management, Customer Relationship Management, Collaboration, Psychology

    Intermediate · Course · 1 - 3 Months

  • Coursera

    Skills you'll gain: Stakeholder Engagement, B2B Sales, Stakeholder Management, Stakeholder Communications, Persuasive Communication, Rapport Building, Composure, Relationship Management, Business Relationship Management, Emotional Intelligence, Empathy & Emotional Intelligence, Stakeholder Analysis, Sales, Drive Engagement, Relationship Building, Writing, Communication, Business Writing, Communication Strategies, Active Listening

    Intermediate · Course · 3 - 6 Months

  • Emory University

    Skills you'll gain: Marketing Channel, Cross-Channel Marketing, Marketing Strategies, E-Commerce, New Business Development, Coordinating, B2B Sales, Business Relationship Management, Market Dynamics, Brand Management, Strategic Partnership, Relationship Management, Coordination, Case Studies

    Intermediate · Course · 1 - 4 Weeks

  • SkillUp

    Skills you'll gain: Due Diligence, Regulatory Compliance, Regulatory Requirements, Bank Regulations, Verification And Validation, Compliance Training, Law, Regulation, and Compliance, Compliance Reporting, Compliance Management, Financial Regulation, Record Keeping, Financial Industry Regulatory Authorities, Continuous Monitoring, Risk Management Framework, Business Relationship Management, Risk Analysis

    Beginner · Course · 1 - 4 Weeks

  • Coursera

    Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies

    4 stars, 17 reviews, Intermediate, Course, 1 - 4 Weeks