This long course equips you with the administrative and configuration skills needed to tailor Jira to team processes, automate repetitive tasks, and maintain governance at scale. Topics cover setting up new projects using standard schemes, creating reusable workflow schemes, and evaluating and applying board configurations to improve stakeholder visibility. You will practice designing workflows, adding custom statuses, and creating validators and conditions to enforce process gates. The course includes configuration performance considerations—assessing the impact of custom fields—and guides learners through prototyping lightweight UI extensions and choosing marketplace apps through structured due diligence. A practical emphasis on automation teaches building no-code automation rules, debugging and optimizing rule execution, and designing global synchronization automations to keep multiple systems in sync. By the end, you will be able to deploy shared schemes; model operational processes in Jira; and measure the performance and ROI of automation initiatives that reduce manual effort and improve reliability.

Configuring and Automating Jira for Visibility and Performan

Configuring and Automating Jira for Visibility and Performan
This course is part of Jira Essentials: Beginner-Intermediate Mastery Professional Certificate

Instructor: Professionals from the Industry
Access provided by ExxonMobil
Recommended experience
What you'll learn
Apply shared project schemes and configure boards for stakeholder visibility.
Model team processes with workflow configuration and identify bottlenecks.
Build and debug no-code automation rules and analyze execution logs.
Evaluate automation ROI and prepare a tested change plan.
Skills you'll gain
Tools you'll learn
Details to know

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March 2026
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Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
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