This course equips learners with the essential knowledge and practical skills to apply, analyze, and improve process quality using Lean Six Sigma principles. Starting with foundational concepts, participants will explore the benefits and significance of quality management, learn to differentiate between product and process quality, and interpret key metrics and acceptance criteria.

Building on this foundation, learners will construct and evaluate quantitative and graphical tools such as histograms, Pareto charts, scatter plots, run charts, and control charts to identify patterns, prioritize improvement areas, and monitor performance. They will also design process flow diagrams to visualize operations and utilize specialized Six Sigma software to support data-driven decision-making. By the end of this course, participants will be able to implement Lean Six Sigma methods confidently, assess process variation effectively, and recommend targeted improvements that enhance efficiency, reduce waste, and deliver measurable quality outcomes.