Do you (or do you want to) manage employees? Have you ever wondered how to get better performance out of those you manage? Are you unsure if you are communicating effectively with your employees? If you answered “yes” to any of these questions, then this course – and its associated specialization – is for you! Leadership and management responsibilities have changed dramatically, particularly in the last decade. In order to be an effective manager in increasingly fast-paced and complex organizational environments, coaching has become essential. In this course, you will learn what coaching is and learn how to differentiate between it and all of the other myriad roles managers are expected to perform – managing, mentoring, leading, and training. You’ll learn about the importance of strong leadership and learn to describe your current point of view as a leader, and evaluate when to adjust your thinking in order to be more effective in managing and leading in a rapidly evolving workplace. And finally, you’ll be introduced to the Thought Model, a coaching technique you can use to develop better thinkers and better performers. So if you’re ready to learn all about how to be a more effective and valued manager using coaching techniques, join us as we explore more successful managing through coaching!
DL
Very interesting course on main theoretical aspect of Managers Role (putting the focus on Coaching), but also providing tips on how to identify and react to day-to-day real situations!
AA
I have learned lot much, the course content was very helpful and understandable. because the instructor was explaining things with LOTS of example which was the best part!
JR
Found this course very insightful and educational. It made me take a hard look at the way I manage and coach my direct reports, and what I should be looking out for and get better at.
MA
I like the way, the Instructor provided examples to each concept she presents. The Course has really helped me to understand that Coaching is very important as a Manager and I need to use it.
GB
Excellent class, the information is well laid out and not only helped me prepare for a new role as a manager but improved my relationship with my peers in my current role.
KM
I have already started using some of the tools I learned through this course in my day to day interactions at work. :) I am really enjoying this course and learning platform.
JS
As good of a online course as i could expect. Focusing on pausing and evaluating facts versus emotional responses and irriational assumptions is a gift that will help anyone's career.
SV
This Course is Excellent, bu all means.Teaches the Nuances of all the Roles: Leader, Manager, Mentor, Trainer and Coach.The Trainer Kris Plachyis awesome. Excellent Delivery Skills.
PD
This course has been very insightful, giving me a powerful tool to improve my skills in handling problematic situations. Very effective and applicable even to personal situations. Thanks Kris!!
PM
Very practical basics for all managers with some knowledge how to lead a team, but without big picture and background principles. I will use it for all my people willing to start with management.
BN
The Thought Model embedded in this course is a must for any Manager-Coach, it's an excellent model to coaching teams. I am emerging a better Manager-Coach out of this course!!!
IS
Very useful course for new managers to understand the multiple roles they play and how to coach their teams and avoid emotional biases and thoughts and rely on facts instead.
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A great course for the beginners. The videos are short and easy to comprehend. The slides can be downloaded in PDF - i find it very convenient as i can share some of those slides with my colleagues.
Very practical basics for all managers with some knowledge how to lead a team, but without big picture and background principles. I will use it for all my people willing to start with management.
Wow! This course has been applicable not just to the challenges I'm facing as a new manager, but how I approach challenges in areas outside of work as well. I feel like the last 2 modules were teaching me how to think in a whole new way, while the first 2 shaped my perspective as to what my responsibilities as a manager are.
This was a great course to help reinforce the need to approach issues with the mindset of a coach. It will enable me to have much more productive conversations with people as we work through problems.
This is a simple common sense course that helps you integrate and strengthen your learning and practices as a Manager. Using practical experiences and real-life examples the course makes you understand the role of a manager and the requirement of coaching. Using the thought model the course teaches how to analyse a problem and also provides tools to find out desired results using the same model backward. I personally liked the contents and deliberation of the course and these are useful for me.
This Course is Excellent, bu all means.
Teaches the Nuances of all the Roles: Leader, Manager, Mentor, Trainer and Coach.
The Trainer Kris Plachyis awesome. Excellent Delivery Skills.
While I was only auditing this class, it has easily been the MOST useful Coursera class that I have taken thus far. The examples were realistic and relatable and helped me see where I can improve by increasing my self-awareness and giving me tools to think through current and future situations. This is a great and informative class, particularly if you are a fledgling manager like myself or finding yourself stuck and/or feeling disconnected from your staff!
Excelente curso. Explicações claras e consistentes que me fez refletir sobre minhas ações no trabalho e sobre minha carreira.
Valeu muito a pena e não vejo a hora de começar o próximo.
While the Facilitator may be knowledgeable, the course has a HORRIBLE format. The Facilitator often giggles during the presentation which MIGHT work if this was a LIVE presentation. Also she uses of the phrase "a lot" frequently and that detracts greatly from the value of the course.
Introductory portions are poorly produced with background music that is louder than the Facilitator.
The course CONTENT is good, and is very helpful.
poor, the course as great but I cant complete the peer reviews because there are none there to review.
I need to complete this course quickly and I cant because I have to wait for submissions. This was not mentioned before I satrted the course. Now Ive wasted so much time and no certificate to show for it!
I love this course - I'm a new manager who inherited a challenging employee and I needed coaching skills quickly. The content is excellent, and the assignment really drove home the point. I am actually using my peer assignment as my plan to address a critical performance issue with my employee. I feel much more confident in my skills as a manager and coach, and I look forward to putting it all into practice.
This is a great course where the coach also learns about him- or herself and easily understands how to apply the thought model in coaching conversations. It is a welcome method that simplifies complicated situations where the coachee is empowered. This is what I have found extremely valuable because coachees do not want to be manipulated but understand and learn during the coaching conversations.
Great course, great applicable reflective tools, and most of all, GREAT INSTRUCTOR. So glad I participated to this course. It's really worth the effort!
Excellent course! Very well structured and understandable. The Thought model is a great toll that we can use both at work and at home
Great course. This gave me a great insight about how different things which I have neglected impact on how people around us perform.
Loved the course!!! Really straight to the point. Worth studying.
This course seems to split a lot of hairs for very little benefit: Is XYZ a Circumstance (fact), Action (also a fact), or Result (also a fact). Is it a thought or a feeling? but "I'm feeling overwhelmed" is a thought. While being able to tell the difference between a fact and a feeling is a good thing, trying to split some hairs is just consultant speak for give me a lot of money to confuse you. The videos of the leader of linked in give more substance than part 3 of this course.
To some degree, some of what she is trying do is convince use the King's new clothes are beautiful, but some of it is just bluster without substance.
Does she believe what she is teaching? Maybe, but she seems to worry more about definitions than substance
Content was good, also explained all scenarios with good examples. Need more practical course material to be applied in day to day managing team issues.
Good description of the Thought Model. More lessons may be added on how to coach your employees (with more examples, how-to, etc.).
The course had some good information and I was interested in the material but did not want to wait a month to get a paper graded in order to move to the next section.