This specialization takes you from your first ChatGPT prompt to deploying autonomous Workspace Agents that run business workflows. You'll master account setup, structured prompting frameworks like CO-STAR and CREATE, and advanced techniques such as chain-of-thought reasoning and prompt chaining to produce reliable, checkable outputs. You'll then apply these skills to build custom GPTs and cloud-based Workspace Agents for sales, finance, IT, and marketing teams, complete with governance, security, and compliance controls for enterprise use.
Applied Learning Project
Across three courses, you'll complete hands-on projects that mirror real workplace demands: turning a long document into a source-checked brief, engineering prompts with professional frameworks to automate multi-stage reports, and building specialized Workspace Agents such as a month-end closing accounting agent, a CRM lead-operations agent, and a weekly analytics agent. Each project uses authentic business scenarios so you leave with reusable templates and agents ready for your own team.
