In today’s fast-paced workplace, effective performance management is a critical capability for leaders at every level. This course provides managers and supervisors with practical strategies to set clear expectations, establish performance metrics, deliver constructive feedback, and conduct evaluations that drive growth and accountability.

The program covers goal setting, coaching techniques, and methods for fostering a collaborative environment that supports employee engagement and development. Learners will also explore approaches for addressing performance challenges and improving team productivity and job satisfaction. Designed for new and emerging team leaders, supervisors, and managers—especially those without prior formal training—this course also serves as a valuable refresher for experienced professionals seeking to strengthen their management skills. By the end, you will be equipped to implement performance management practices that build stronger teams and enhance organizational success.