Back to Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)
Johns Hopkins University

Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)

In this culminating course in the Patient Safety and Quality Improvement Specialization, you will apply the skills you have acquired across the previous six courses to address a realistic patient safety issue confronting Mercy Grace, a 500-bed urban hospital that is part of a larger hospital system. Based on the scenario provided, you will assess the situation and work through the problem using a variety of tools and strategies. You will have the opportunity to identify defects, root causes, and potential mitigation strategies; you will create a project implementation plan for addressing the issue in the form of an A3; you will identify risks of project failure and design a change management plan; you will identify means of converting the project from local to system-wide; and you will identify quality and safety measurements that will be used in evaluating the success of the project’s implementation.

Status: Safety Assurance
Status: Patient Flow
Course13 hours

Featured reviews

SS

5.0Reviewed May 22, 2018

Fantastic mentors and great content. I am very grateful to both mentors and Coursera.

AA

5.0Reviewed Jan 12, 2021

A useful course rich in information and project improvement tools

AA

5.0Reviewed Aug 27, 2020

I want to express my thanks to Coursera for this amazing and very educative course it teach you a great deal on patient safety and quality improvement and help you to develop new set of skills

RC

5.0Reviewed Nov 14, 2022

Thanks a lot Coursera & John Hopkins University.

LV

5.0Reviewed Apr 19, 2025

I have a change to learn how to taking safety and quality improvement works in properly way, thanks to Coursera

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