N
5.0Reviewed Sep 24, 2023
This was a very enlightening course which solves work related conflicts and how to manage interpersonal relationships especially in a professional environment
Developing Interpersonal Skills
In order to have a successful professional life, you have to be able to communicate with the people you work with. You have to be able to communicate with co-workers in a way that establishes respect and influence. This short course is designed to teach you how to communicate with the people you work with in ways that shows confidence and gives them a sense of trust. By taking this course you will learn how to assert your influence and how you can use these skills to do things like resolve issues between people at work. At every job, there is bound to be a conflict that will arise, and by taking this course you will gain the communication skills you need to resolve them. By learning the interpersonal skills that this course will equip you with, you will gain some foundational skills that will pave the way for your success. This short course will provide you with the essential skills you need to be able to be able to successfully communicate and establish yourself with people in your professional life. The course is suitable for anyone who wants to learn, no matter how much experience you have. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.
Status: Assertiveness
Status: Social Skills
BeginnerCourse3 hours
Featured reviews
BO
5.0Reviewed Jun 19, 2023
This is an excellent course. It opened my eyes to critical takeaways to improve my communication with others.
DE
4.0Reviewed Mar 24, 2024
I feel the answers to some questions are subjective and a bit circumstantial. Also, some options to the question are related.
KF
5.0Reviewed Nov 17, 2024
Me gustó mucho, son herramientas esenciales para nuestro crecimiento como personas, adicional que nos enseña como relacionarnos con los demás
PG
5.0Reviewed Nov 24, 2023
For me, this course was very valuable. It helped me to see myself from the outside. Thank you.
AT
5.0Reviewed Jul 10, 2023
The course has highlighted my communication style and to deal with conflict in an effective and process-oriented manner.
AT
5.0Reviewed Nov 28, 2023
interpersonal skills, its develpment for taking better decisions in my professional and personal life. Thank you.
SV
5.0Reviewed Jul 29, 2022
Helpful to apply in corporate life to understand people more and we can correct the things where we lack
GD
5.0Reviewed Jul 20, 2023
Awesome training. There are lot of things which we required to understand and implement in day-to-day project. It will help us to deliver the work very smoothly.
HN
5.0Reviewed Jul 25, 2023
very good course for the people who has to deal with people and put things into methodology and systematic and can measure the effectiveness
JJ
5.0Reviewed Nov 3, 2025
Very informative set of information to help one navigate decison-making and addressing conflicts in the workplace.
MZ
5.0Reviewed Oct 9, 2023
This course has helped me a lot in managing my communication and conflict management skills and much more