Negotiation

Negotiation is a method by which people settle differences and reach a mutual agreement that is beneficial for all parties involved. Coursera's negotiation catalogue teaches you about the key principles, strategies, and tactics of effective negotiation. You'll learn how to plan negotiation strategy, use key psychological tools, manage emotions and build trust, and steer negotiations towards win-win outcomes. By mastering these skills, you will be able to negotiate effectively in a variety of scenarios, whether dealing with contracts, managing workplace disputes, or resolving personal conflicts.