R
I believe that this course has brought me closer to achieving my primary goal.
This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It explains practical techniques for creating essential job-seeking materials such as a resume and a portfolio, as well as auxiliary tools like a cover letter and an elevator pitch. You will learn how to find and assess prospective job positions, apply to them, and lay the groundwork for interviewing. You will also get inside tips and steps you can use to perform professionally and effectively at interviews. Let seasoned professionals share their experiences to help you get ahead of the competition.
A note: This course often discusses technical support specialists specifically, but the majority of the content will apply to technical support specialists overall, and the terms “technical support engineer,” “help desk specialist,” “IT specialist,” and “technical support specialist” will be used interchangeably.
R
I believe that this course has brought me closer to achieving my primary goal.
E
I have a lot to learn of this free course. Thank you Coursera!
ES
Great course, highly recommended for beginners entering the IT career space.
OM
well exciting and detailed course. i appreciate the oppoutunity
AT
Thank you so much. It was a very detailed and very student freindy course :)
CL
This was a great course to get one's feet wet with IT subjects. It had a wide variety of material and lots of support during the program.
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Dear IBM ( Coursera ) I wanted to take a moment to express my sincere gratitude for the IT course I just completed with you. It was an incredibly enriching and informative experience, and I thoroughly enjoyed every moment of learning under your guidance. Your expertise, patience, and passion for the subject truly made a difference in my understanding of computer science. The knowledge I gained during this semester has already had a positive impact on my professional and personal life, and I am grateful to have you as my instructor. Thank you again for your dedication to teaching and for making this course so engaging. I look forward to applying what I've learned in the future, and I will never forget this wonderful experience. Sincerely, David Beaudoin
شكرا جزيلا لكم وبارك الله فيكم جميعا على هذا البرنامج الرائع وبالتوفيق للجميع بإذن الله
Thank you very much, and God bless you all for this wonderful program, and good luck to all, God willing
I am new to the IT field and was a good course to take. I'm not sure what if any position I'll be able to get in the IT field, but this is a great course to get started.
This was a great course to get one's feet wet with IT subjects. It had a wide variety of material and lots of support during the program.
I believe that this course has brought me closer to achieving my primary goal.
Great course, highly recommended for beginners entering the IT career space.
Thank you so much. It was a very detailed and very student freindy course :)
well exciting and detailed course. i appreciate the oppoutunity
I have a lot to learn of this free course. Thank you Coursera!
Excelente, desarrollo de todos los temas bien claros.
"Thank you for the valuable information."
Thank You IBM and Coursera. Helpful
juda yaxshi ekan
tres pratique
Thank you!
شكرا جزيلا
excelente
the best
Loved It
so happy