Very good course that really prepares you for a customer service role especially remotely!

It was a practical approach towards a professional career in customer service.

......

While the meaning of this course is good, and there actually is some good information for people who have never worked before, the overall course is completely unprofessional. The program is unedited and you can tell they never so much as tried to do a run through before launch. Errors start immediately and a constant through all of the modules. The system is also completely un-user friendly. Good luck finding anything you need, or getting help in any way. The chat AI was useless and (assuming I actually emailed with a live person) I was only sent to reference pages to find my own answers. Which, par for the course, I found nothing. Just like I did before I emailed.

I can't get my certificate

Solusi yang saya tawarkan adalah memberikan penyelesaian yang realistis dan cepat sesuai dengan kebutuhan pelanggan, seperti perbaikan layanan, penggantian, atau kompensasi yang sesuai dengan kebijakan perusahaan. Selain itu, saya memastikan adanya tindak lanjut hingga masalah benar-benar terselesaikan agar kepercayaan pelanggan dapat kembali terjaga.

Great course to learn and to stay on top of customer Service skills.

It is very informative for my advancement in my future career.

Great detailed information to assist the customer service rep!

An interesting and educating course everyone should try

Good Practice and well resume the information

Excellent course. Very interesting

It was a beautiful experience

this is a 5 star course

Amazing Experience.

Good certification

nice course

SO helpful

excellent

Excellent