This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
Instructor: Richard Moore
Access provided by Michigan State University
59,393 already enrolled
Gain insight into a topic and learn the fundamentals.
4.5
(226 reviews)
Intermediate level
Some related experience required
Flexible schedule
1 hour to complete
Learn at your own pace
99%
Most learners liked this course
Skills you'll gain
Details to know
Assessments
3 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.
What's included
4 videos2 readings3 assignments
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Instructor ratings
4.5 (70 ratings)Offered by
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
4.5
226 reviews
- 5 stars
65.92%
- 4 stars
20.35%
- 3 stars
11.06%
- 2 stars
0.44%
- 1 star
2.21%
Showing 3 of 226
SA
5
Reviewed on Sep 9, 2022
same issue like the rest of the courses in this series . after completion of this course it not shown in the compeleted tab
AJ
5
Reviewed on Nov 3, 2020
But course is unfinished. Nothing happens after week 1.
AZ
5
Reviewed on Aug 22, 2024
It helped me to better understand some aspects that had previously been vaguely shady in my poor mind...
Explore more from Language Learning
University of Washington
University of Washington
The Hong Kong University of Science and Technology
University of Washington
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy