This course, co-developed by Goodwill Industries International and World Education, is for anyone who wants to understand what it means to work in the 21st Century Workplace and support individuals who want to navigate our complex digital landscape and help others to safely engage in online activities and flourish in a technology-driven landscape. The second course in the Digital Navigator Specialization Certificate will equip you with the skills and knowledge to assess navigation service needs, define your role in the service plan, and guide individuals through the digital divide.
KH
This certification establishes the foundation to expand your skills in Digital Literacy and Digital Competency.
Showing: 3 of 3
This certification establishes the foundation to expand your skills in Digital Literacy and Digital Competency.
Good info, lots of excellent resources
This course was definitely well intentioned and probably useful for people new to digital navigation, non profits, and/or serving people in a community based way. It addresses a much needed skill. I appreciated the clear definitions and organization of the course, the multiple choice questions that provided quick and clear feedback on my learning process; the emphasis on privacy; and attempts to address inclusion, equity, and serving racially and ethnically diverse clients. However, the course still left much to be desired for all learners: The lack of options to easily read the content was difficult for me; the course was not inclusive to diverse learning styles; Many of the same points were said again and again, sometimes in different ways; the content was not new to me as someone with a background working in public libraries, which made it difficult to be engaged with the material and find things to learn; the content was not scaled to a variety of learners; most of the questions could be answered without having reviewed the content; the discussion questions could have used more detail - how long are the answers expected to be?; There were no sources or citations for any of the lessons or modules; there were no critical perspectives in places that could have used some (like in the AI and automation and work lessons. Aren't companies moving to AI and automation because it is cheaper than hiring people? If so, they have a vested interest in not creating the same number of jobs as they replaced. Further, so many of the new jobs are not entry level and require more education and training, things that are often expensive). Perhaps the creators of the course did not think this course is the place for such discussions, which fair, but they least they could have done was mention it and point to other resources and courses rather than convey information that is so easily disputed.