IBM

IBM Systems Analyst Professional Certificate

IBM

IBM Systems Analyst Professional Certificate

Prepare for a career as a systems analyst. Build in-demand skills & hands-on experience employers want. No prior experience or degree required

John Rofrano
IBM Skills Network Team
Daniel C. Yeomans

Instructors: John Rofrano

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Beginner level

Recommended experience

4 months to complete
at 8 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 4,791 reviews of courses in this program

Beginner level

Recommended experience

4 months to complete
at 8 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Build the job-ready skills systems analysts use, including process modeling, requirements gathering, and stakeholder management in just 4 months.

  • Learn how to create data visualizations and dashboards using tools like Excel and Cognos to support business decision-making.

  • Develop working knowledge of IT systems design, analysis, software testing, deployment, and maintenance strategies.

  • Apply generative AI techniques to solve complex systems analysis problems.

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Taught in English

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Professional Certificate - 8 course series

What you'll learn

  • Understand the role of a Systems Analyst in Business Information Systems (BIS) and their impact on organizational success

  • Develop foundational knowledge of Systems Analysis and its importance in identifying business needs

  • Identify system issues and articulate their implications for business processes

  • Recognize the basics of the System Development Life Cycle (SDLC) and its phases

Skills you'll gain

Category: Communication
Category: Data Flow Diagrams (DFDs)
Category: Business Communication
Category: Business Process Modeling
Category: Software Design
Category: Systems Development
Category: Feasibility Studies
Category: Business Analysis
Category: Software Development Methodologies
Category: Product Lifecycle Management
Category: Stakeholder Communications

What you'll learn

  • Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience

  • How to apply BABOK principles in real-world scenarios

  • Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights

  • Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)

Skills you'll gain

Category: Business Process Modeling
Category: Business Analysis
Category: Requirements Management
Category: Data Flow Diagrams (DFDs)
Category: Agile Methodology
Category: Business Requirements
Category: Stakeholder Analysis
Category: Process Optimization
Category: Gap Analysis
Category: User Story
Category: Requirements Analysis
Category: Process Improvement
Category: Process Analysis
Category: Data Modeling

What you'll learn

  • Job-ready skills in project and stakeholder management that employers value in a good business analyst

  • The fundamental concepts of project management, including project phases, communication strategies, stakeholder, and risk management

  • How to apply various project management tools to effectively manage projects, conduct risk assessments, and plan communication strategies

  • How to implement effective communication strategies to engage stakeholders throughout the project lifecycle

Skills you'll gain

Category: Project Management
Category: Stakeholder Engagement
Category: Risk Management
Category: Communication Strategies
Category: Stakeholder Analysis
Category: Stakeholder Management
Category: Communication
Category: Project Planning
Category: Project Coordination
Category: Requirements Analysis
Category: Plan Execution
Category: Stakeholder Communications
Category: Business Analysis

What you'll learn

  • Create basic visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.

  • Explain the important role charts play in telling a data-driven story. 

  • Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.

  • Build and share interactive dashboards using Excel and Cognos Analytics.

Skills you'll gain

Category: Microsoft Excel
Category: IBM Cognos Analytics
Category: Pivot Tables And Charts
Category: Histogram
Category: Tree Maps
Category: Dashboard
Category: Data Visualization Software
Category: Spreadsheet Software
Category: Data Storytelling
Category: Data Analysis
Category: Business Intelligence
Category: Scatter Plots
Category: Data Visualization
Category: Interactive Data Visualization

What you'll learn

  • Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

  • Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

  • Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

  • List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

Skills you'll gain

Category: Cloud Computing
Category: Computer Hardware
Category: Computer Networking
Category: Cybersecurity
Category: Operating Systems
Category: Database Software
Category: Hardware Troubleshooting
Category: Information Technology
Category: Technical Support and Services
Category: Computer Programming
Category: Cloud Infrastructure
Category: Software Installation
Category: Network Troubleshooting
Category: Virtual Private Networks (VPN)
Category: Data Storage
Category: Computer Security Awareness Training
Category: Project Management

What you'll learn

  • Create data flow diagrams, entity-relationship diagrams, and unified modeling language diagrams to visualize data, system architecture, and workflows

  • Evaluate existing IT systems by assessing system architecture, features, performance, and UI/UX to identify inefficiencies and propose improvements

  • Conduct cost-benefit analyses, operational feasibility studies, and risk assessments to compare IT solution alternatives and recommend solutions

  • Integrate system analysis, modeling, and evaluation techniques in a project to propose a digital transformation strategy for a business

Skills you'll gain

Category: Systems Analysis
Category: Risk Management
Category: Systems Design
Category: Enterprise Resource Planning
Category: Data Flow Diagrams (DFDs)
Category: Business Analysis
Category: Agile Methodology
Category: Information Technology
Category: Workflow Management
Category: Business Process Modeling
Category: Computer Science
Category: Business Process
Category: Data Modeling
Category: Product Lifecycle Management
Category: Process Flow Diagrams
Category: Digital Transformation
Category: Solution Design
Category: Systems Architecture
Category: Business Communication
Category: Prototyping

What you'll learn

  • Create test plans and traceability matrices linking business needs to outcomes, and coordinate testing among QA teams, developers, and stakeholders

  • Build deployment checklists with clear launch steps, go/no-go criteria, rollback plans, and data validation techniques

  • Define key system metrics to support post-launch tracking, organize response plans, and guide improvement through retrospectives

  • Create a Testing and Release Kit with test strategy, validation checklist, and support plans for post-launch success

Skills you'll gain

Category: CI/CD
Category: Application Deployment
Category: Data Validation
Category: Behavior-Driven Development
Category: Release Management
Category: Test Driven Development (TDD)
Category: Software Testing
Category: Software Development Life Cycle
Category: Process Flow Diagrams
Category: Software Quality Assurance
Category: Product Lifecycle Management
Category: Data Modeling
Category: Risk Management
Category: Digital Transformation
Category: Business Process Automation
Category: Systems Analysis
Category: System Testing
Category: Systems Thinking
Category: Test Planning
Category: Business Continuity Planning

What you'll learn

  • Demonstrate job-ready systems analysis skills to design IT solutions that enhance business operations and data management

  • Create process models, entity-relationship diagrams, and dashboards to visualize and optimize business workflows

  • Implement data quality, security, and compliance measures aligned with industry standards and best practices

  • Design comprehensive IT solutions that address stakeholder needs and support data-driven business decisions

Skills you'll gain

Category: Requirements Analysis
Category: Database Design
Category: Stakeholder Engagement
Category: Data Visualization
Category: Business Process Modeling
Category: Functional Requirement
Category: Requirements Elicitation
Category: Process Mapping
Category: Stakeholder Management
Category: Application Deployment
Category: Process Flow Diagrams
Category: Software Design Documents
Category: Process Analysis
Category: Project Management
Category: Development Testing
Category: System Design and Implementation
Category: Systems Analysis
Category: Business Analysis
Category: Data Management
Category: System Testing

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Instructors

IBM Skills Network Team
91 Courses 1,818,500 learners
Daniel C. Yeomans
SkillUp
31 Courses 186,284 learners
SkillUp
SkillUp
124 Courses 434,018 learners

Offered by

IBM
SkillUp

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