Coursera

Solve Root Cause Issues

Coursera

Solve Root Cause Issues

Hurix Digital

Instructor: Hurix Digital

Access provided by Interbank

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Using structured frameworks like 5 Whys enables thorough root cause analysis beyond intuition.

  • Combining qualitative insight with quantitative tools confirms the true drivers of problems

  • Choosing the right RCA method ensures analysis fits the problem context and data.

  • Effective RCA targets systemic causes to prevent recurrence and improve resilience.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

5 assignments¹

AI Graded see disclaimer
Taught in English
Recently updated!

April 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your subject-matter expertise

This course is part of the AI Techniques, Causal Inference & Business Optimization Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 2 modules in this course

Learners will apply the 5 Whys and Pareto analysis to identify dominant drivers of cost-overrun incidents and validate findings with data.

What's included

3 videos2 readings2 assignments

Learners will evaluate multiple RCA techniques (Ishikawa, RCA tree) on a sample issue and document the most explanatory approach.

What's included

1 video2 readings3 assignments

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Hurix Digital
Coursera
406 Courses34,487 learners

Offered by

Coursera

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Explore more from Computer Science

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.