Coursera

Conjoint to Cluster: Survey Design and Segmentation Specialization

Coursera

Conjoint to Cluster: Survey Design and Segmentation Specialization

Master Survey Research From Design to Insight.

Build professional survey, segmentation, and research analytics skills from the ground up.

LearningMate

Instructor: LearningMate

Access provided by stc Bahrain

Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Design GDPR-compliant primary research studies, write unbiased survey questions with skip logic, and calculate statistically valid sample sizes.

  • Conduct qualitative interviews and AI-enhanced focus groups, applying thematic coding to synthesize findings into actionable business insights.

  • Segment customers using RFM models and buyer persona frameworks to identify high-value groups and optimize targeted marketing investments.

  • Apply conjoint analysis and no-code workflow automation to design sophisticated research studies and eliminate manual data management bottlenecks.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

April 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Coursera

Specialization - 13 course series

Primary Research and GDPR Compliance

Primary Research and GDPR Compliance

Course 1, 2 hours

What you'll learn

  • Learners will outline the primary research process and apply GDPR-compliant consent procedures for ethical data collection.

Skills you'll gain

Category: Business Research
Category: General Data Protection Regulation (GDPR)
Category: Informed Consent
Category: Research Design
Category: Data Collection
Category: Compliance Management
Category: Data Capture
Category: Research Methodologies
Category: Ethical Standards And Conduct
Category: Data Analysis
Category: Project Design
Category: Business Ethics
Category: Case Studies
Category: Market Research
Category: Research
Category: Strategic Decision-Making
Category: Information Privacy
Category: Law, Regulation, and Compliance
Category: Data Ethics
Organize Research Data: File Management

Organize Research Data: File Management

Course 2, 2 hours

What you'll learn

  • Learners will apply a systematic approach to organize data by identifying data processing stages and applying standardized naming conventions.

Skills you'll gain

Category: File Management
Category: File Systems
Category: Records Management
Category: Data Quality
Category: Data Management
Category: Data Cleansing
Category: Record Keeping
Category: Document Management
Category: Version Control
Category: Data Analysis
Category: Data Literacy
Category: Data Governance
Category: Data Maintenance
Category: Data Processing
Govern and Evaluate Research Data Quality

Govern and Evaluate Research Data Quality

Course 3, 2 hours

What you'll learn

  • Master market forecasting and trend analysis. Learn to use historical data to predict demand and evaluate the strategic impact of emerging trends.

Skills you'll gain

Category: Business Development
Category: Market Opportunities
Category: Performance Analysis
Category: Gap Analysis
Category: Business Strategy
Category: Variance Analysis
Category: Key Performance Indicators (KPIs)
Category: Performance Measurement
Category: Business Planning
Design Smart Surveys with Skip Logic

Design Smart Surveys with Skip Logic

Course 4, 2 hours

What you'll learn

  • Learners will be able to design effective surveys with proper question types and skip logic to improve data quality and the respondent experience.

Skills you'll gain

Category: Survey Creation
Category: Data Quality
Category: Research Design
Category: User Research
Category: Qualitative Research
Category: Case Studies
Category: Surveys
Category: User Feedback
Category: Data Collection
Survey Samples: Size and Methods

Survey Samples: Size and Methods

Course 5, 2 hours

What you'll learn

  • Select appropriate sampling methods and calculate the statistically valid sample size to design reliable survey research.

Skills you'll gain

Category: Sample Size Determination
Category: Statistical Methods
Category: Sampling (Statistics)
Category: Business Research
Category: Estimation
Category: Decision Making
Category: Probability & Statistics
Category: Research Design
Category: Quantitative Research
Category: Research Methodologies
Category: Statistics
Category: Survey Creation
Category: Probability
Category: Data Collection
Category: Statistical Inference
Design and Analyze Impactful Market Surveys

Design and Analyze Impactful Market Surveys

Course 6, 3 hours

What you'll learn

  • Learners will design user-centered surveys with branching logic and analyze data using chi-square tests to uncover significant, actionable insights.

Skills you'll gain

Category: Data Presentation
Category: Survey Creation
Category: Correlation Analysis
Category: Statistical Analysis
Category: Market Research
Category: Business Research
Category: Data-Driven Decision-Making
Category: Data Literacy
Category: Statistical Hypothesis Testing
Category: User Feedback
Category: Data Analysis
Category: Analytics
Category: Statistical Methods
Category: Data Storytelling
Category: Storytelling
Category: Research Reports
Category: User Centered Design
Category: Quantitative Research
Category: Surveys
Category: Statistical Reporting
Qualitative Research Interviews

Qualitative Research Interviews

Course 7, 1 hour

What you'll learn

  • Select appropriate qualitative methods and design a structured interview guide to uncover deep customer insights.

Skills you'll gain

Category: Qualitative Research
Category: Interviewing Skills
Category: Business Research
Category: Market Analysis
Category: Customer Analysis
Category: Data Collection
Category: Focus Group
Uncover Insights: AI-Driven Focus Groups

Uncover Insights: AI-Driven Focus Groups

Course 8, 2 hours

What you'll learn

  • Learners will design AI-enhanced focus group guides and analyze qualitative data to structure thematic insights for deeper user understanding.

Skills you'll gain

Category: Customer Insights
Category: Analysis
Category: Business Research
Category: Data Synthesis
Category: User Feedback
Category: Design Research
Category: Qualitative Research
Category: Discussion Facilitation
Category: Artificial Intelligence
Category: Data Analysis
Category: AI Integrations
Category: Generative AI
Category: Focus Group
Category: Real Time Data
Category: Prompt Engineering
Category: Market Research
Summarize and Evaluate Ethical AI Insights

Summarize and Evaluate Ethical AI Insights

Course 9, 2 hours

What you'll learn

  • Master AI-driven qualitative analysis and ethical data practices. Learn to summarize data with LLMs and critically evaluate synthetic data use.

Skills you'll gain

Category: Data Ethics
Category: Gap Analysis
Category: Responsible AI
Category: Business Planning
Category: Data Synthesis
Category: Information Privacy
Category: Performance Measurement
Category: Market Opportunities
Category: Business Development
Category: Large Language Modeling
Category: Performance Analysis
Category: Data Integrity
Category: Personally Identifiable Information
Category: Key Performance Indicators (KPIs)
Category: AI literacy
Category: Qualitative Research
Category: LLM Application
Category: Prompt Engineering
Category: Variance Analysis
Category: Business Strategy
Identify Buyer Segments with Data Analytics

Identify Buyer Segments with Data Analytics

Course 10, 2 hours

What you'll learn

  • Define buyer personas and analyze cross-tabulated data to identify and summarize key customer segments for targeted business strategies.

Skills you'll gain

Category: Data Analysis
Category: Persona Development
Category: Marketing Analytics
Category: Target Market
Category: Data-Driven Decision-Making
Category: Persona (User Experience)
Category: Statistical Reporting
Category: Pivot Tables And Charts
Category: Consumer Behaviour
Category: Market Research
Category: Descriptive Analytics
Category: Customer Analysis
Category: Data-Driven Marketing
Category: Target Audience
Category: Customer Insights
Segment Customers, Boost Profitability

Segment Customers, Boost Profitability

Course 11, 2 hours

What you'll learn

  • Segment customers with RFM to find high-value groups and measure campaign profitability lift to optimize marketing investments.

Skills you'll gain

Category: Customer Analysis
Category: Return On Investment
Category: Marketing Effectiveness
Category: Spreadsheet Software
Category: Data-Driven Marketing
Category: Customer Relationship Management
Category: Data Transformation
Category: Data-Driven Decision-Making
Category: Customer Insights
Category: Marketing Strategies
Category: Marketing Budgets
Category: Target Market
Category: Target Audience
Category: Marketing Analytics
Category: Customer Retention
Automate Surveys for Smart Market Insights

Automate Surveys for Smart Market Insights

Course 12, 2 hours

What you'll learn

  • Design efficient conjoint analysis studies and build automated data workflows to gain faster, sophisticated market insights.

Skills you'll gain

Category: Workflow Management
Category: No-Code Development
Category: Automation
Category: Survey Creation
Category: Product Planning
Category: Cloud-Based Integration
Category: Customer Analysis
Category: Data Collection
Category: Quantitative Research
Category: Customer Insights
Category: Process Design
Category: Strategic Marketing
Category: Data Integration
Category: Product Strategy
Category: Consumer Behaviour
Category: Market Research
Category: Sample Size Determination
Category: Market Analysis
Category: Real Time Data
Category: Business Process Automation
Measure Research Impact: Eye-Tracking to ROI

Measure Research Impact: Eye-Tracking to ROI

Course 13, 2 hours

What you'll learn

  • Apply eye-tracking to generate heat-maps and calculate research ROI, demonstrating the business value of primary research insights.

Skills you'll gain

Category: Return On Investment
Category: Cost Benefit Analysis
Category: Statistical Visualization
Category: Research
Category: Data-Driven Decision-Making
Category: Data Storytelling
Category: Business Metrics
Category: Data Presentation
Category: Heat Maps
Category: User Research
Category: Cost Management
Category: Financial Analysis
Category: Performance Analysis
Category: Consumer Behaviour
Category: Market Research
Category: Business Research
Category: Data Analysis

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

LearningMate
276 Courses34,184 learners

Offered by

Coursera

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."