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Learner Reviews & Feedback for Create Customer Support Data with Google Sheets by Coursera Project Network

4.6
stars
352 ratings

About the Course

By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

CM

Dec 23, 2020

This is a perfect course for beginners who wants to learn Customer Support Data with Google Sheets. It helps me a lot because for sure I can use this for my future employment.

EO

Jan 4, 2022

I enjoy every bit of the training. especially the part I was given my cloud workspace to work on while following the lesson.

Thanks for this opportunity.

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