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  • Status: Preview

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

  • Status: New
    Status: Free Trial

    Skills you'll gain: Model Deployment, Application Deployment, Model Optimization, Cloud Deployment, Fine-tuning, Containerization, Large Language Modeling, Docker (Software), Model Evaluation, API Design, Performance Tuning, Scalability, Memory Management

  • Status: Free

    Skills you'll gain: Generative AI, Model Optimization, Hugging Face, Large Language Modeling, Performance Tuning, Model Deployment

  • Status: Free Trial

    Skills you'll gain: Feature Engineering, Model Optimization, Generative AI, Model Deployment, Tensorflow, Generative AI Agents, Google Gemini, Model Training, Keras (Neural Network Library), Machine Learning, Generative Model Architectures, Data Preprocessing, Machine Learning Software, Machine Learning Methods, MLOps (Machine Learning Operations), Google Cloud Platform, Model Evaluation, Data Cleansing, Data Quality, Cloud Computing

  • Status: Preview

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis

  • Status: Free Trial

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

What brings you to Coursera today?

  • Status: Preview

    Skills you'll gain: Microsoft Copilot, Generative AI, Cloud Management, Data Ethics, Microsoft Azure, Responsible AI, Cloud Computing Architecture, AI Integrations, OpenAI API, OpenAI, Business Process Automation, AI Security, Cloud Deployment, Scalability, AI Workflows, DevOps, Automation, Anomaly Detection

  • Status: Preview

    Skills you'll gain: Amazon Bedrock, Cloud Computing Architecture, AI Workflows, Generative AI, Cloud Engineering, Amazon Web Services, Cloud Development, Cloud Computing, AI Orchestration, Applied Machine Learning, Cloud Deployment, AI literacy, Cloud Security, AWS Identity and Access Management (IAM), Scalability

  • Status: New
    Status: Free Trial

    Skills you'll gain: Fine-tuning, Hugging Face, LLM Application, Model Optimization, Large Language Modeling, MLOps (Machine Learning Operations), Generative AI, AI Product Strategy, Transfer Learning, Model Training, Applied Machine Learning, AI Personalization, Model Evaluation, Performance Tuning, Model Based Systems Engineering, Memory Management, Program Evaluation, Analysis, Probability Distribution

  • Status: New
    Status: Preview

    Skills you'll gain: Amazon Bedrock, Retrieval-Augmented Generation, Responsible AI, Generative Model Architectures, Generative AI, AI Security, Fine-tuning, Amazon Web Services, AI Integrations, Model Optimization, Large Language Modeling, Model Deployment, Risking, Data Ethics, Model Evaluation, Cloud Security, Data Security

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

  • Status: Preview

    Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI Agents, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Customer Engagement, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, AI Integrations, Data Security