All Results

  • Skills you'll gain: Gerontology, Sociology, Demography, Socioeconomics, Culture, Human Development, Cultural Diversity, Child Development, Trend Analysis

  • Skills you'll gain: Stress Management, Self-Awareness, Professionalism, Communication, Telephone Skills, Interviewing Skills, Interpersonal Communications, Social Skills, Leadership Development, Conflict Management, Rapport Building, Growth Mindedness, Self-Motivation, Verbal Communication Skills, Communication Strategies, Personal Development, Industrial and Organizational Psychology, Personal Attributes, Professional Development, Decision Making

  • Skills you'll gain: Oral Expression, Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Emotional Intelligence, Communication Strategies, Personal Attributes, Public Speaking, Communication, Relationship Building, Interpersonal Communications, Verbal Communication Skills, Target Audience, Workplace inclusivity, Non-Verbal Communication, Self-Awareness, Executive Presence, Active Listening

  • Harvard Business School Online

    Skills you'll gain: Team Management, Safety Culture, Team Building, Team Collaboration, Teamwork, Team Performance Management, Cross-Functional Team Leadership, Team Oriented, Cross-Functional Collaboration, Organizational Leadership, Team Leadership, Discussion Facilitation, Courage, Collaboration, Coordinating, Culture Transformation, Industrial and Organizational Psychology, Drive Engagement, Meeting Facilitation, Adaptability

  • Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

  • University of Pennsylvania

    Skills you'll gain: Diversity Programs, Team Building, Diversity Training, Diversity and Inclusion, Diversity Awareness, Team Management, Teamwork, Employee Coaching, Smart Goals, Diversity Equity and Inclusion Initiatives, Goal Setting, Intercultural Competence, Team Leadership, Team Performance Management, Systems Thinking, Presentations, Cognitive flexibility, Case Studies, Collaboration, Culture

What brings you to Coursera today?

  • Tecnológico de Monterrey

    Skills you'll gain: Succession Planning, Innovation, Business Modeling, Value Propositions, Governance, Entrepreneurship, Lean Methodologies, Leadership and Management, Product Development, Organizational Leadership, Leadership, Business Leadership, Business Architecture, New Product Development, Ideation, People Development, Business Strategies, Strategic Leadership, Sales Presentations, Leadership Development

  • Skills you'll gain: Account Management, Sales Management, Account Strategy, Customer Relationship Management, Sales Strategy, Sales, Sales Process, Sales Training, Customer Relationship Management (CRM) Software, Customer Relationship Building, Customer Retention, Budgeting, Sales Presentation, Selling Techniques, Performance Measurement, Performance Metric, Forecasting, Client Services, Strategic Marketing, Business Communication

  • Skills you'll gain: Professional Networking, Active Listening, Persuasive Communication, Influencing, Relationship Building, Leadership, Executive Presence, Stakeholder Communications, Professionalism, Strategic Leadership, Relationship Management, Trustworthiness, Stakeholder Management, Stakeholder Engagement, Professional Development, Rapport Building, Communication, Stakeholder Analysis, Emotional Intelligence, Empathy

  • Skills you'll gain: Stress Management, Self-Awareness, Interpersonal Communications, Social Skills, Communication, Personal Attributes, Self-Motivation, Verbal Communication Skills, Communication Strategies, Trustworthiness, Personal Development, Persuasive Communication, Initiative and Leadership, Honesty, Leadership, Motivational Skills, Empathy, Cognitive flexibility, Composure, Public Speaking

  • Skills you'll gain: Selling Techniques, Active Listening, Trustworthiness, Emotional Intelligence, Sales Strategy, Empathy & Emotional Intelligence, Empathy, Business Ethics, Influencing, Sales, Customer Relationship Building, Customer Retention, Relationship Management, Customer experience strategy (CX), Customer experience improvement, Ethical Standards And Conduct, Rapport Building, Honesty, Personal Integrity, Self-Awareness

  • Skills you'll gain: Professional Networking, LinkedIn, Professional Development, Relationship Building, Follow Through, Interpersonal Communications, Professionalism, Business Communication, Rapport Building, Verbal Communication Skills, Communication, Community Outreach, Collaboration, General Networking, Business Marketing, Personal Development, Business Relationship Management, Business Leadership, Leadership Development, Growth Strategies